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Bought this from John Lewis 3 months ago. Been having problems of Ch3 (ITV) dropping out and only having flashes of picture with clips of sound. UHD 103 is ok but of course, does not carry local news.
Spoke to John Lewis who passed me over to Humax Tech Team.
Seems this is a known fault, ‘is being worked on’ but have no idea when (or if) it will be rectified. They are aware of others having the same problem.
Transferred me back to JL who are more than happy to either, refund full cost, supply a new Aura or a different box (no doubt costing more).
Agreed to hold off for a period (up to the 2 year JL guarantee when the offer will still be available.
Decided to wait a bit however, the problem which had happened only 3 times in 4 moths has recurred twice in the last couple of days.
Adminstrator ‘Barry’ has merged this topic ‘ITV Channel 3 dropping out‘ with topic ‘ITV not working‘.
This topic is now closed. You can follow the merged topics by clicking here: ITV not working (start of merged post).
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