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Hi, a few days ago i was able to view the TV guide on the MyHumax site, when i login now and go to TV guide it just goes straight to the Individual Info Management section where you can add a photo / change password etc
It just will not show me the guide now, is this the same for everyone else?
Regards
James
It has been like that for well over a year for me, but the My Schedule page is still working.
If by myhumax site you mean – myhumax.net
Working fine for me linked to Aura
[attachment=92703,2102]
Yes thats the site i mean, still just keeps going to that individual info management page when i select tv guide though
I am seeing the same problem with both Programme Guide and My Schedule pages. Saw this problem at the beginning of July contacted Humax support got a were working on it response, after a couple of weeks it started working again (no further communication from Humax to say it was fixed) but I now see it is not working again.
telltuff – 3 days ago »
I am seeing the same problem with both Programme Guide and My Schedule pages. Saw this problem at the beginning of July contacted Humax support got a were working on it response, after a couple of weeks it started working again (no further communication from Humax to say it was fixed) but I now see it is not working again.
Programme Guide page now working but still have a problem with My Schedule page.
telltuff – 12 hours ago »
telltuff – 3 days ago »
I am seeing the same problem with both Programme Guide and My Schedule pages. Saw this problem at the beginning of July contacted Humax support got a were working on it response, after a couple of weeks it started working again (no further communication from Humax to say it was fixed) but I now see it is not working again.
Programme Guide page now working but still have a problem with My Schedule page.
My Programme Guide is still not working, but My Schedule is.
Both My Programme Guide and My Schedule are working again for me.
Just tried mine, still not working.
I have just fixed it myself; it must have been an issue on my laptop rather than Humax maybe.
I use Firefox and i had checked again this morning and was still not working, i decided to then clear the cookies from that site by going to Tools > Settings > scroll down to cookies and site data and click on Manage Data > in the Search Box type Myhumax.net (make sure it’s the .net site and not this forum’s .org site) > Remove Selected > Save Changes and ok it.
When I then went back to the site it showed the prompt to accept cookies again which i did, then i logged back in and the guide is showing fine now.
I have cleared cookies before just using the standard clear history setting and also using ccleaner but its never worked after, this seems to be the way that’s worked for me anyway if you use Firefox.
If you use another browser, it might be worth looking for similar settings to do the above.
Hope this helps someone else.
Regards
James
Thank you James.
I’ve had this problem using the Mac Safari web browser. I kept getting the ‘Info Management section’. although I could get the ‘My Schedule ‘ there was no TV guide. Deleting the cookies for My Humax everything is working again. Brilliant,
Thanks again. Kevin
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