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Hi
I player is not working on my Humax Foxsat HDR. The Internet connection is working because I can get a list of program’s and details about them but when I try to watch them it says “content does not seem to be working, try again later”. Any ideas?
Cheers.
IPlayer can be temperamental and it’s difficult to troubleshoot accurately without packet capture facility and a bit of analysis.
Has it ever worked ? Have you checked for anything on your firewall that might be blocking content ?
If you’ve got a fully working Internet connection with all that entails (i.e. reliable DNS, Firewall sorted etc) then there’s not a lot more you can do other than wait for BBC to sort it out.
Thanks for your reply.
Yes it has worked in the past but it has been a while since I lasted used iPlayer on the Humax. iPlayer (and all other internet services) is working fine on our other devices so I very much doubt that it is router related.
If it has worked before and nothing has changed, it is unlikely anything at your end will fix it. Not really much you can do apart from sit it out or contact the BBC.
Part of the difficulty in diagnosing Iplayer is that different systems use it differently. Even with different browsers on the same PC, I’ve seen it where say IE will work, but Firefox on the same machine won’t. I understand the mechanism for how content is delivered to different platforms also varies (different at the server end) so it is difficult to compare like for like across platforms.
Arrr right, well in that case it is possible that iPlayer may use a different port on the Humax boxes than a web browser perhaps? I will check the firewall settings on my router just in case.
Dino
To backup what you said about iPlayer being temperamental, it is now working again and I have made no changes to anything.
Cheers.
I like the version in XBMC best – it can be temperamental to get it started, but it supports the HD streams and if deinterlacing is switched on it will play 720i50 very smoothly, almost as good looking as the original 1080i50 broadcasts are on the Foxsat itself. Whereas of course the Foxsat’s iPlayer doesn’t do HD streams and probably never will.
Hello
Iplayer not working on Foxsat-HDR, when I go to channel 901 it says it is not connected, it is , It has worked fine in the past, but not recently. Last night it would let me search for programmes but not play them and tonight it says not connected and wont get as far as the menu. Is this me or the BBC??
Lochview – 13 hours ago »
Hello
Iplayer not working on Foxsat-HDR, when I go to channel 901 it says it is not connected, it is , It has worked fine in the past, but not recently. Last night it would let me search for programmes but not play them and tonight it says not connected and wont get as far as the menu. Is this me or the BBC??
Welcome to the Forum
It appears to be working OK for me this morning.
Is there a green light on the Foxsat ethernet socket?
Has it got a ip address (Settings > Diag > Network) – from memory.
I have recently had to change my old Belkin router to one supplied by TalkTalk. The router supplied is a Huawei HG533.
Iplayer had operated with little bother before I changed the router, but now it’s very very tempremental. I have checked the settings on the Foxsat box and they look ok. I’m using the Devolo mains power system, but I’m at a loss as to what the problem may be.
Are there any special settings on the Huawei router?
Many thanks
Kevin
My advice would be get another router, unless you fancy troubleshooting network problem after network problem. Try to upgrade to something that can be flashed with DD-WRT – if you don’t know what that is, look into it and you should realise why you need it. It’s so good it can do Wake On WAN, which is almost impossible with any other consumer SOHO router.
Hope you all don’t mind me jumping in to this conversation (and making my first post) but I’ve gone through a similar problem with my setup a few months ago.
When I first had my Humax I connected it to my network purely to get any firmware updates for the ‘box’. Then while doing some ‘research’ on another matter came across this forum. The forum provided me with the exact software I needed to copy files over my network to my pc so I could convert ts files into mp4’s.
Many thanks to Raydon for his most excellent software, it works like a dream.
So to get to the point, to use Raydon’s software it is best to set a fixed ip address for the box and everything worked fine (including iPlayer) until I changed my router.
After much faffing about I finally twigged the ‘gateway’ address had changed from 192.168.1.1 to 192.168.1.254 and locked out iPlayer.
Getting the box to accept the change involved, changing the box network settings manually to the correct gateway, then changing them to dhcp and letting the box pick up all the new settings (switch off and re-boot), then setting the network back to fixed ip again (again switch off and re-boot), the box then accepted the new gateway address and iPlayer started working fine.
It seems the box can get confused if you change the router without going through this set manual address, re-boot and dhcp re-boot routine. There seems to be no way to just clear the settings and let the box pick up the new setting from your router, without a factory reset.
In your case you do not need a fixed ip address so just setting a manual one, re-booting and then changing back to dhcp address should restore all the settings the box needs to communicate to the outside world just fine. This will also reset the lease time clock for the dhcp address so the router can re-cycle it if and when needed.
Good Luck.
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