Forum › Forums › Freeview HD › HDR FOX T2 › iPlayer acess has been changed
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October 7, 2014 at 8:44 am #16094
Anonymous
InactiveThe iPlayer interface on my Humax has suddenly been changed, and I can no longer access radio iPlayer (TV iPlayer is fine). Has anyone else experienced this, and is there a way I can access radio iPlayer?
October 7, 2014 at 8:47 am #55974grahamlthompson
ParticipantThe BBC have dropped radio from iplayer services.
http://www.bbc.co.uk/blogs/internet/posts/Welcome-to-the-new-BBC-iPlayer-on-TV
Catch up radio is available on tablets, PC’s and Smart Phones.
October 7, 2014 at 8:52 am #55975Anonymous
InactiveGolly, that was quick, thank you. It appears that I am in an uneconomic minority!
October 7, 2014 at 10:26 am #55976Anonymous
InactiveUnfortunately the new version (v4) does not run well on the HDR-FOX. When you navigate to a new tile it resizes. This works fine and is very smooth on my Samsung TV (smart TV app), for example, but is slow and laboured on the HDR-FOX and leads to very slow navigation, giving it a jerky appearance and an spongy feel. I have also had problems with the box rebooting sometimes when attempting to play an iPlayer programme but I don’t know if this is a general problem or not. I never had that happen on version 3. Overall I am very unhappy with it: if they could not get it to run properly they should not have upgraded. It is so bad, I have stopped using it now. Like most people now I have several ways of accessing iPlayer. Unless you have no alternative I recommend using a smart TV app, PS3, Now TV box, smart blu-ray player, Chromecast, even Sky: every device I have tried is better than the HDR-FOX as it is currently.
October 7, 2014 at 10:54 am #55977Anonymous
InactiveMontysEvilTwin – 21 minutes ago »
if they could not get it to run properly they should not have upgraded.
And that there lies the problem, it was either upgrade it to v4 or not have it at all as the old version was being discontinued.
Perhaps you should pass feedback onto the BBCiPlayer team and see if it’s something they can look into to try and improve its functionality.
October 7, 2014 at 11:19 am #55978Anonymous
Inactive-gonzo- – 7 minutes ago »
MontysEvilTwin – 21 minutes ago »
if they could not get it to run properly they should not have upgraded.
And that there lies the problem, it was either upgrade it to v4 or not have it at all as the old version was being discontinued.
Perhaps you should pass feedback onto the BBCiPlayer team and see if it’s something they can look into to try and improve its functionality.
That is not strictly accurate. Version 2 of iPlayer of was discontinued in September, version 3 (the version on the HDR-FOX running 1.03.xx software until 12 days ago) is still running happily on other devices e.g. Sony blu-ray players, Roku/ Now TV etc. The BBC are quite keen to roll out v4, so v3 will be discontinued at some point but this is probably at least a year away, if past precedent is anything to go by. My point is that Humax did not need to rush out a shoddy implementation of v4 for the HDR-FOX T2, they had plently of time to get it right. Unless, of course, the processor in the HDR-FOX is not up to running v4 effectively. I have used v4 on a Samsung smart TV, Samsung blu-ray player, ps3: it is fine. So it is hard to see how it is the BBC’s fault it is so bad on the HDR-FOX. I believe v4 also runs well on the HDR-2000T. I wonder if the Humax app was optimised for the HDR-2000T but not for the HDR-FOX?
October 7, 2014 at 11:55 am #55979Anonymous
InactiveMet, humax don’t really have anything to do with it.
The iPlayer site that is loaded on the portal is redirected based on your browser agent. So the bbc have decided that the HDR loads v4. I doubt that was an instruction from humax.
The manufacturers do not build iPlayer apps, the bbc build one version that accounts for the different specs using the browser agent as the identifier.
October 7, 2014 at 12:17 pm #55980Anonymous
Inactivechrisdaniels – 19 minutes ago »
Met, humax don’t really have anything to do with it.
The iPlayer site that is loaded on the portal is redirected based on your browser agent. So the bbc have decided that the HDR loads v4. I doubt that was an instruction from humax.
The manufacturers do not build iPlayer apps, the bbc build one version that accounts for the different specs using the browser agent as the identifier.
This does not explain why the menu navigation is so slow and laggy on the HDR-FOX but is fine on the HDR-2000T.
October 7, 2014 at 12:24 pm #55981grahamlthompson
ParticipantNewer box, faster processor and more memory I would imagine.
October 7, 2014 at 12:31 pm #55982grahamlthompson
ParticipantI have just tried iplayer on a HDR FOX T2 (Last time I used it was Last Night Of The Proms). Started to watch a episode of Strictly in HD. It worked just fine for me.
October 7, 2014 at 12:47 pm #55983Anonymous
Inactivegrahamlthompson – 8 minutes ago »
I have just tried iplayer on a HDR FOX T2 (Last time I used it was Last Night Of The Proms). Started to watch a episode of Strictly in HD. It worked just fine for me.
I am starting to think I have just been unlucky with the reboots. However the navigation is undeniably laggy. It could be the processor. The memory is a non-issue, a process will either be able to run or it won’t: lack of memory will not cause a slow down. If you want to get a feel for just how slow the menu navigation is, when you get to the landing page go across to the 20 most popular programmes section and play, say, number 12. Be careful not to press the down arrow too many times: it will carry on scrolling long after you have stopped pressing the button.
October 7, 2014 at 1:43 pm #55984Anonymous
InactiveBest bet is reporting it to the bbc, they can tweak it for the HDR T2 like they did with V2. Originally V2 used a slide animation when navigating. It was really slow, so they took it off.
They will only be physically testing against a handful of real current/future devices, the rest will be theory based on the spec.
October 7, 2014 at 2:31 pm #55985Anonymous
InactiveI will report it to the BBC though dealing with the BBC is like being sucked into a Kafka novel. Humax customer support are in denial about the issue. Apparently the performance of iPlayer v4 on the HDR-FOX is comparable to the HDR-2000T. It isn’t and others have reported the same (e.g. Luke over on Hummy.TV).
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