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  • #15038
    Anonymous
    Inactive

    I am getting a mesage saying that cannot get internet links now on my screen when I try yo go to portal to get BBC i player or other internet links – any ideas?

    its not my broadband and this only atsrted recently after working fine before – could it be I neeed to update my software or firm ware?

    #47514
    Martin Liddle
    Participant

    muirc123 – 3 minutes ago  » 

    I am getting a mesage saying that cannot get internet links now on my screen when I try yo go to portal to get BBC i player or other internet links – any ideas?

    It is likely to be something in your network setup. How is the Humax connected to the router?

    #47515
    Anonymous
    Inactive

    Dear muirc123,

    I suggest you look in the info page (under settings) to see what that tells you. Mine changed to a silly IP address when I switched off the connection. but found it correctly when I switched on again. Otherwise it seems to find its connection, if possible, using DHCP. On first attempt, it went to my router, taking an IP address from another set-top box which was switched off at the time – not what I wanted. I changed the router to give the HB a fixed address, so that, DHCP or not, that would be the one offered to it! As Martin says, something like this is the probable cause of the HB not connecting. I find the teletext route to the iPlayer is preferable, on 7001. The EPG route (901) is the same as the portal route. C’est l’enbarrass du choix!

    Regards. IAINB

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