Internet connection

Forum Forums Freesat HD HB 1000S, 1100S Internet connection

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  • #23052
    Anonymous
    Inactive

    Hi I have HB1000S. Despite it says I’m connected to the network it says I have no Internet connection.

    Any suggestions what could be causing this would be grateful. Only started last few days.

    #112234
    Martin Liddle
    Participant

    SPD54 – 15 mins ago  » 

    Hi I have HB1000S. Despite it says I’m connected to the network it says I have no Internet connection.

    Please could you tell us if the box is connected via LAN network port or WiFi? If is connected via the network port are there any Powerline or HomePlug devices involved?

    #112235
    Anonymous
    Inactive

    It’s by a homeplug to my router downstairs.

    #112236
    Martin Liddle
    Participant

    SPD54 – 30 mins ago  » 

    It’s by a homeplug to my router downstairs.

    Try unplugging the Homeplugs at each end for 30 seconds. If that doesn’t work, try power cycling the router.

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