I cannot get the internet connection to work?

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  • August 18, 2011 at 9:10 am #12286
    Anonymous
    Inactive

    Hi all,

    I am trying to connect the Internet for TV Portal to my new Humax HDR-FOX T2 Freeview+ HD Twin Tuner with 1TB. From my Thomson internet router Ethernet connection.

    Should the FTP server be ON? I put this one ON

    I went to configure Lan.

    Then configure IP and selected DHCP which gave an

    IP address

    Netmask

    Gateway Address

    DNS Address

    Then clicked apply, message said: Network Connected.

    But on using the TV Portal an error message appears saying: An error occurred launching the application.

    Putting the address into internet explore on my computer using the same router takes me there ok,

    But would not connect to the support link?

    Any help very welcomed,

    Mick.

    August 18, 2011 at 9:21 am #27473
    Barry
    Moderator

    See this sort of problem reported now and again. I must be lucky has never come across it, however try something as simple as a reboot of your HDR T2, ie place into and out of standby.

    August 18, 2011 at 9:26 am #27474
    Anonymous
    Inactive

    Hi Barry,

    I had just found the notes on setting up the connection for new users, and saw about re booting, did that and yes all ok.

    I will make sure I now read all the files before trying anything else 🙄

    Mick.

    August 18, 2011 at 9:27 am #27475
    Barry
    Moderator

    mickiow – 25 seconds ago  » 

    Hi Barry,

    I had just found the notes on setting up the connection for new users, and saw about re booting, did that and yes all ok.

    I will make sure I now read all the files before trying anything else 🙄

    Good news, no worries, ask away if you have any more queries :-)

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