- This topic has 8 replies, 7 voices, and was last updated 2 years, 2 months ago by
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Posts
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Anyone having trouble logging into app
Broken for me as well… Tried on WiFi and 4g
jlmj2009 – 52 mins ago »
Broken for me as well… Tried on WiFi and 4g
Then I suggest you report it to Humax support.
Martin Liddle – 19 mins ago »
jlmj2009 – 52 mins ago »
Broken for me as well… Tried on WiFi and 4g
Then I suggest you report it to Humax support.
Same for both myself and my partner, yet it was working last night – AURA returns an error of “invalid username or password” (which it isn’t!) and trying to reset the password returns “bad form”.
So… You’ve suggested report it to Humax support.
How is that done and what is the link please?
The website is not working, which is why we are getting “wrong email or password”. Don’t be tempted to change password whilst it is down as it won’t work and could give other problems.
Try opening myhumax.net in a web browser, once that starts working then everything else should work.
Egrosvenor – 30 mins ago »
The website is not working, which is why we are getting “wrong email or password”. Don’t be tempted to change password whilst it is down as it won’t work and could give other problems.
Try opening myhumax.net in a web browser, once that starts working then everything else should work.
Excellent, thank you
Davgo2004 – 4 hours ago »
So… You’ve suggested report it to Humax support.
How is that done and what is the link please?
Support contact details: Tel: 0344 318 8800 or email uksupport@humax-digital.co.uk
Egrosvenor – 15 hours ago »
The website is not working, which is why we are getting “wrong email or password”. Don’t be tempted to change password whilst it is down as it won’t work and could give other problems.
Try opening myhumax.net in a web browser, once that starts working then everything else should work.
Just done that and the App is working now, thanks
Harters – 2 hours ago »
Egrosvenor – 15 hours ago »
The website is not working, which is why we are getting “wrong email or password”. Don’t be tempted to change password whilst it is down as it won’t work and could give other problems.
Try opening myhumax.net in a web browser, once that starts working then everything else should work.
Just done that and the App is working now, thanks
The website is also working now.
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