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I turned on my Humax and went to watch a recording and cannot access video. There is loads of space. Have tried various things such as re-setting channels, disconnecting box and reconnecting, also reset to factory settings but all to no avail. When I go to Video and select it the system just comes back to the program I am watching. In ‘settings’ – ‘system’ the title ‘Data Storage’ is not highlighted and unable to access this either. Help!
Sounds like a hard disc fault.
How old is your Humax?
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I bought it in 2011, is there anything I can do to get it mended?
Obviously it’s difficult for me to tell without actually looking at your system personally, but it sounds as though the hdd has either died or developed a fault which is why it would not show up under data storage. All hard discs die eventually.
Ideally, I would want to take the hdd out and connect it to a PC to verify it has a problem.
You have a couple of choices: ask someone more knowledgable to physically check your box and verify the hdd is dead and then fit a new one for you, or ring humax and see if they can do anything for you, or just bite the bullet and buy a new hard disc yourself and fit it. It’s not difficult, but depends how good you are with a screwdriver and electronics.
Usually, when a hdd dies, the data is gone, or it’s just not cost effective to recover.
You could install custom firmware and run the hard disc checker and fix in that. See hummy.tv for details.
If it won’t even show the HDD is connected, I think it’s beyond repair Owen.
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