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I have had HDR Fox T2 box for nearly two years now and it has performed fine until the last two weeks when it has suffered from a myriad of problems – namely:
1. Most (but not all)recordings fail with an error message “unable to track programme” – this seems to occur across a range of channels
2. One recording started ok but then failed 22minutes through an hour programme
3. When reviewing recorded programmes I press “menu” and then select “video” in the usual way and then get an on screen message “processing”. Usually this disappears after a few seconds and I see my list of folders and recorded programmes but instead now ,on occasions, the “processing” message just remains on screen indefinitely and the box hangs.
4. Last night I selected subtitles but this failed to work ,after a couple more tries the box hung again.
Several times I have tried rebooting by switching on and off – this seems to clear some of the problems temporarily but they then recur. Have also done a full automatic station search.
My box is connected to my wifi via a dongle – but I rarely use this.
Any views on how I might clear this please?.
Thanks
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I would start with a factory reset, then…
Para 2 can be an indication that you are receiving signals from more then one transmitter, do you have any channels listed in the 800 range – if so carry out a manual tune see Link for details on how to successfully achieve this.
Southern Blue – 3 hours ago »
1. Most (but not all)recordings fail with an error message “unable to track programme” – this seems to occur across a range of channels
Can you make an instant recording?
3. When reviewing recorded programmes I press “menu” and then select “video” in the usual way and then get an on screen message “processing”. Usually this disappears after a few seconds and I see my list of folders and recorded programmes but instead now ,on occasions, the “processing” message just remains on screen indefinitely and the box hangs.
That sounds like a file system/hard drive problem; hard to say which without any diagnostic information.
Have also done a full automatic station search.
A manual tune would be better see Link to manual tuning FAQ My suggestion would be to install the custom firmware. This will have two benefits: it will allow access to the diagnostic information that the hard drive holds on its own health (SMART data) and it will provide a tool called fix-disk to try and correct file system problems.
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