Humax Freeview HD+ 2000T Slowing and Failing

Forum › Forums › Freeview HD › HDR 1800T, 2000T › Humax Freeview HD+ 2000T Slowing and Failing

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • October 7, 2015 at 8:12 pm #17155
    Anonymous
    Inactive

    My set top box of two years has been slowing down in response over the last few days and sometimes now fails altogether (times out).

    I’ve tried the turn off and back on agaain, over night.

    It wont let me select new installation to do a factory reset.

    The remote failed a few weeks ago, I’ve replaced it and the batteries, that was working fine.

    Don’t know what to do?

    October 7, 2015 at 8:23 pm #64254
    Barry
    Moderator

    Welcome to our Forum :-)

    You have not told us which PVR so I’ll hazard a guess that your unit is a HDR 2000T?

    Confused by your post, does your unit actually respond to the remote control at all, ie can you access guide, or menu for instance?

    October 7, 2015 at 8:28 pm #64255
    Anonymous
    Inactive

    Yes, its an HDR 2000T

    The remote works, but the box takes ages to respond.

    I can select “menu” or “media”, then have to wait ages before I can select “settings”, then wait ages again.

    Selecting channels, I can only now watch channels of a single number as once I select a 1 or a 3, thats all I can input.

    You may need to be patient with me, Im not a techno whiz only now working out that the remote and the box are named differently!

    October 7, 2015 at 8:32 pm #64256
    Anonymous
    Inactive

    Tried to do a factory reset, but when I fianally get to the right place in “settings”, “installation” is in dim white rather than bright white and is un selectable

    October 7, 2015 at 9:17 pm #64257
    Barry
    Moderator

    dim rather then bright is normally an indication that the unit is in playback mode or recording.

    You stated you have turned it off and on again, is that at the mains or just into standby – if standby trying switching off at mains for 15 minutes then on again, see if you can access installation then.

    Failing that, the only other option is to try uploading software, see:

    http://www.humaxdigital.com/uk/products/product_releases.php?gid=442&pid=6

    For link to software and instructions.

    October 7, 2015 at 9:34 pm #64258
    Anonymous
    Inactive

    Unit was recording, “Instillation” back up to bright white.

    I’ve got as far as “Edit Cghannles”, one more pause and i might get onto “installastion”

    October 7, 2015 at 9:37 pm #64259
    Anonymous
    Inactive

    FYI we have that software already updated

    October 7, 2015 at 9:37 pm #64260
    Anonymous
    Inactive

    Any idea what has/is causing this problem?

    October 7, 2015 at 9:38 pm #64261
    Barry
    Moderator

    Patience is a virtue :-)

    You have not moved anything such as a wireless router closer to the unit have you, or anything else that could be interfering with the IR signal.

    Edit as you posted #7 and #8 whilst I was drafting this…

    If you have 1.01.16 still might be worth a factory reset.

    October 7, 2015 at 9:41 pm #64262
    Anonymous
    Inactive

    Haven’t changed anything anytime recently.

    I’ve also tried turning everything near it off to no avail.

    Just got as far as entering the pin for installation but was timed out. Deep breathing exercises ongoing

    October 7, 2015 at 9:44 pm #64263
    Anonymous
    Inactive

    Don’t think its IR related as when it stops responding the buttons on the box have no effect either

    October 7, 2015 at 10:16 pm #64264
    Barry
    Moderator

    If you fail in your attempts to factory reset suggest you contact Humax Support, they may be able to supply a default file (enforces a factory reset) unfortunately I do not have one for this model.

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)
  • You must be logged in to reply to this topic.

The inner genius!