Humax Direct now back on line

Forum Forums Miscellaneous Other Humax Products Humax Direct now back on line

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #16803
    Barry
    Moderator

    As per subject see:

    http://www.humaxdirect.co.uk/

    #61619
    Anonymous
    Inactive

    Hmm. No refurbished Fox boxes. Gone for good?

    No info on warranties, unless I’m missing something. Maybe the site’s still being developed.

    #61620
    Barry
    Moderator

    Just checked warranty situ James:

    ‘Standard 1 year on new and 2 if you register’

    Is the response I received from Humax Towers.

    #61621
    Anonymous
    Inactive

    Thanks Barry.

    I suppose some of the retailers (such as JL) would kick up a fuss if the 2nd year was just included as standard.

    #61622
    Anonymous
    Inactive

    Two years warranty unless otherwise stated. It states on the Grade A units 1 year warranty.

    ‘Product Guarantees – General

    Unless otherwise stated, all products supplied are covered by the terms and conditions of the

    manufacturers guarantee for a period of 24 months. This guarantee specifically excludes faults

    caused by accident, neglect and misuse. This guarantee is personal to the buyer, and is not

    assignable or otherwise transferable to any third party except with the prior written consent of Humax

    Direct Limited. Further information is available on our Warranty Cards concerning our

    Product Guarantee.’

    #61623
    Anonymous
    Inactive

    Sojo – 6 minutes ago  » 

    Two years warranty unless otherwise stated. It states on the Grade A units 1 year warranty.

    ‘Product Guarantees – General

    Unless otherwise stated, all products supplied are covered by the terms and conditions of the

    manufacturers guarantee for a period of 24 months. This guarantee specifically excludes faults

    caused by accident, neglect and misuse. This guarantee is personal to the buyer, and is not

    assignable or otherwise transferable to any third party except with the prior written consent of Humax

    Direct Limited. Further information is available on our Warranty Cards concerning our

    Product Guarantee.’

    I’ve seen that before, but I don’t see how it fits with Humax’s reply to Barry that the standard warranty for a new box remains at one year. Especially given that the website no longer mentions this.

    I did wonder if it was something that would get cleared up in the revamp of the site, but it seems cloudier than before.

    #61624
    Barry
    Moderator

    Keep up at the back, posted 6 days ago :-)

    https://myhumax.org/forum/topic/humax-direct-now-back-on-line

    Edit 29/5 – posts now moved into link (this thread)

Viewing 7 posts - 1 through 7 (of 7 total)
  • You must be logged in to reply to this topic.

The inner genius!