HDR1001s problem saving channels

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  • #20728
    Anonymous
    Inactive

    Hi all i have a HDR1001s Tivusat box which up to now has been fault free for years from new, however just recently has developed a fault which after searching and saving new channels the next day the channels have disappeared after power down, i was thinking maybe a factory reset but maybe afterwards the box wouldn’t save nothing.Guys any ideas or has my Humax come to thee end.

    #92264
    Anonymous
    Inactive

    That appears to be a box for the Italian market. If so you are on a UK forum and replies may well be few.

    #92265
    Anonymous
    Inactive

    Your right it is a Italian box i’m hoping that someone might know something surely the humax boxes are similar, ok firmware is different but Freesat or Tivusat could be similar in respect of problems ish, i hope so

    #92266
    Martin Liddle
    Participant

    saintpip – 1 hour ago  » 

    Your right it is a Italian box i’m hoping that someone might know something surely the humax boxes are similar, ok firmware is different but Freesat or Tivusat could be similar in respect of problems ish, i hope so

    How old is the box? Inability to retain settings may indicate that the Non Volatile RAM (NVRAM) is failing.

    #92267
    Anonymous
    Inactive

    Is there a ‘backup’ battery to maintain stuff as in computer bios etc?

    #92268
    Martin Liddle
    Participant

    Trev – 48 mins ago  » 

    Is there a ‘backup’ battery to maintain stuff as in computer bios etc?

    Not if it is NVRAM.

    #92269
    Anonymous
    Inactive

    The decoder is about 5 to 6 years old. The Nvram makes sense but it’s holding most of the channels just the New ones it loses. Surely if the NVRAM was suspect it woundnt save anything.?. Is there a limit to what it can save?

    #92270
    Anonymous
    Inactive

    Martin Liddle – 40 mins ago  » 

    Not if it is NVRAM.

    Just straw grasping Martin. :D

    #92271
    grahamlthompson
    Participant

    saintpip – 6 hours ago  » 

    The decoder is about 5 to 6 years old. The Nvram makes sense but it’s holding most of the channels just the New ones it loses. Surely if the NVRAM was suspect it woundnt save anything.?. Is there a limit to what it can save?

    There is of course a limit, but again we can only say our UK limits. I imagine our total number of potential channels may be larger than yours,

    Check out this list, channels marked freesat can appear on our freesat epg, In addition you can add Free To air Content that can be watched available on generic satellite boxes from Astra 28,2E which you cannot view in Italy due to the 28.2E UK spot beams and pan europe beams non of which go far enough east to include Italy.

    Currently some 988 channels.

    https://en.kingofsat.net/pos-28.2E.php

    All our Humax satellite boxes can handle all 988 channels and all are stored in NVram.

    I can only repeat what has already been posted, It seems likely that your box has a hardware fault. To survive a shut down the whole transponder database and recording schedule needs to be stored in NVRAM, though UK boxes copy the data to the recording Hard disk on boot for fast access.

    Some of our very old Humax Terrestrial boxes now lack the NVRAM to store the complete current Terrestrial channel line up. Yours may be similar. (VRAM – Non Volatile Memory – Remembers data after a power off for a very long time)

    As you say our boxes are likely to be similar, but not enough to guess what might be the issue.

    #92272
    Anonymous
    Inactive

    Thanks for the reply Graham there are a lot of deleted channels in the memory so i thinking maybe a factory reset may clear the NVRAM of channels or prove that the unit has a hardware problem. will sleep on it thanks for your help guys

    #92273
    Anonymous
    Inactive

    Thanks guys for your help, this morning did a Factory reset cleared hundreds of out of date channels, BINGO job done researched channels up and running and saving data on my box. ENJOY THE WEEKEND.

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