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My HDR only has one working satellite input. It shows 2 tuners, one with ticks the other without.
I can connect each of my input cables to input1 and both work. I can connect each of my input cables to input2 and neither work.
My unit is less than 12 monthe old (from Richer). I guess its broken, who should I contact re repair?
Ummm Richer
You agree its broken then (no factory reset type procedure to fix it)?.
I did contact Richer, they told me that Humax prefer to handle repairs directly and I should contact Humax!
It appears that way and think Richer have got it wrong, your warranty contract is with them for 12 months. I also believe Humax will change it out but for a used working model…or so I understand.
How many cables does it say are connected on screen?
It only shows signal strength and qaulity with ticks on active tuners that are currently being used at that particular time.
Can you record a channel and then watch or record another?
Press record, change to another channel and then go to the signal menu, are both tuners now showing as active?
Connected with 1cable.
I can record and change channel. Tuner one has ticks, tuner 2 is greyed out without ticks.
Patient – 1 hour ago »
Connected with 1cable.
I can record and change channel. Tuner one has ticks, tuner 2 is greyed out without ticks.
You need to reset to Factory Default and wait for the on-screen message which will confirm the number of cables.
The number of cables at initial setup is remembered by the unit and will not change without a factory reset.
That fixed it. Thanks.
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