- This topic has 5 replies, 3 voices, and was last updated 10 years, 7 months ago by
.
-
Posts
-
I purchased the HDR 2000T (1TB version) in February 2015.
I have experienced an intermittent problem in which when I try to access stored recordings via pressing Menu and selecting Video, the system goes back to broadcast TV and I can’t access programmes stored on the HDD. When this happens I also note that watching programmes in time shift (aka chase play mode) does not work either. Switching on and off has previously corrected the problem but today multiple attempts to reset via switching on and off failed to correct the problem. I only gained access to the HDD drive when a scheduled recording commenced whereupon I could use Menu-Video and access the contents of the HDD.
Any help would be appreciated.
OTA software was updated successfully on 26 March 2015 to version UKTFAC 1.01.13.
Scott McC – 3 hours ago »
I have experienced an intermittent problem in which when I try to access stored recordings via pressing Menu and selecting Video, the system goes back to broadcast TV and I can’t access programmes stored on the HDD.
There has been one report of a somewhat similar problem See http://myhumax.org/forum/topic/disk-disappears-after-power-cut In that case the user reported a reset to default settings fixed the problem. Perhaps the first thing to try.
What happens when you access your recordings by the accepted method i.e. the Media button?
Martin Liddle – 22 hours ago
There has been one report of a somewhat similar problem See http://myhumax.org/forum/topic/disk-disappears-after-power-cut In that case the user reported a reset to default settings fixed the problem. Perhaps the first thing to try.
Martin
Many thanks for this. I will try resetting to default as the problem described at the link is identical to what I’ve been experiencing. FYI the problem happened earlier today although I was able to access the drive by putting the box in and out of standby. Very annoying though and not something I want to live with. I take it by resetting to default I will have to go through the entire set-up routine I had to go through when I plugged in for the first time but importantly, won’t loose recordings on the HDD.
Regards
Faust – 5 hours ago
What happens when you access your recordings by the accepted method i.e. the Media button?
Thanks for your message. When I try Media I also can’t access the HDD drive when it’s in this state.
In both cases, when I can’t access the HDD I get a “no-entry type symbol” when I try to rewind broadcast TV (i.e. time shift also seems to be unresponsive). I’ll try going through the reset to default as suggested by Martin and see how that goes.
Regards
I reset the unit to default settings on Wednesday and so far so good, the problem’s I reported have not come back. A bit early to say it’s “cured” but it looks very promising.
Thanks for your help and suggestions.
Regards
- You must be logged in to reply to this topic.