HDR 1000S not responding to working remote control

Forum Forums Freesat HD HDR 1000, 1010, 1100S HDR 1000S not responding to working remote control

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  • #15158
    Anonymous
    Inactive

    First of all my apologies to anyone who has already read this question as I posted it in the wrong forum.

    here’s the problem, since buying my HDR 1000s 6 months ago I have been using an old Humax remote control (RM-F04) as I believe are many other users in order to allow control of my TV from the same remote. A few weeks ago the PVR stopped responding to the remote so I dug out the original unused remote. I have the same problem with this too. The only buttons that work are:- Power, Mute, Vol+, Vol-, Text and the four coloured buttons. I can only change channels using the buttons on the front of the PVR. This must be a problem within the PVR as both remotes including the new unused one do not work. I have tried pressing 2580 to reset the cache but no response to this either. It has been suggested carrying out a factory default but I don’t want to lose my recordings unless it’s absolutely necessary. Does anyone have an alternative suggestion?

    #48269
    Barry
    Moderator

    A factory reset will not delete recordings.

    #48270
    Anonymous
    Inactive

    Thanks Barry,

    You previously pointed me to this:-

    Bottom file on this page – http://beta.humaxonline.co.uk/freesat-hd

    Which says it’s an update file. This update file was released after I bought my system so presumably will not be the same as mine.

    Just to be clear, are there any possible ill effects of implementing this update?

    “Version: 118

    This file is to be downloaded if you are experiencing difficulty with:

    – No OnDemand

    – No Showcase

    – No backwards EPG”

    Thanks, Mike

    #48271
    Barry
    Moderator

    It is not an update file as such, just puely a reset file, should have no adverse effects.

    #48272
    Anonymous
    Inactive

    Thanks for the help Barry, rebooted my pvr using the reset file you suggested and normal service has resumed.

    Much appreciated.

    #48273
    Barry
    Moderator

    Good news, thank you for the update.

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