HDCP Invalid After Software Update?

Forum Forums Freesat HD HDR 1000, 1010, 1100S HDCP Invalid After Software Update?

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  • #17473
    Anonymous
    Inactive

    I’ve been happily using an HDR-1000S for a few years now (previously with an old LG TV, and for the last month or so a new Panasonic TX40CX680B). This evening, I turned on the TV and on the screen it said something about this version of the software could tell Humax about my viewing habits. I presume this means we’ve had a software update automatically applied.

    However, now I can watch maybe 1 minute of any channel before my TV flashes up “HDCP invalid, AV blocked” (I tried the old LG TV – it just goes to ‘snow storm’). I’ve tried a ‘factory reset’, but still the same. I tried doing another software update, but it can’t find any to use. Right now, I don’t have a TV – the sat box is as good as useless.

    Has anyone got any suggestions of anything I might be able to try to resolve this situation? Can I downgrade the software somehow? Can I get another update that fixes this?

    #67253
    Barry
    Moderator

    Welcome to our Forum :-)

    Please check your Private messages top right of Forum

    #67254
    Anonymous
    Inactive

    Thanks Barry – I’ll give the steps you suggest a try.

    I also found this: http://www.humaxdigital.com/uk/products/product.php?gid=135&pid=6 and used it to downgrade my software to the previous version. This has got the TV working again.

    I should point out that the TV in use here is an almost brand new Panasonic UHD TV, which I have upgraded to their latest software (so most definitely not “older televisions” as suggested in the FAQ page above and elsewhere).

    #67255
    Barry
    Moderator

    Thanks for the update, I’ll pass on the fact that your TV is almost brand new.

    There will be a problem if you leave your unit connected to internet as it will update again to 3.00.18 overnight.

    Check your PM’s again.

    Can you post model of TV please.

    #67256
    Anonymous
    Inactive

    I also have the same problem today . Help pls

    #67258
    Barry
    Moderator

    Welcome to our Forum :-)

    Check your PM’s (private messages)

    Can you also post make/model of TV please.

    Closing this one as we have a more active thread on same topic here:

    https://myhumax.org/forum/topic/hdcp-not-valid

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