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Hi,
I’m having a problem with my refurbished (bought from Humax Direct a couple of days ago) HB-1000S. Got it all setup fine and really like it. However, when it’s been on standby for more than a few minutes, it won’t turn back on via the remote, only via the button on the front of the box.
I’ve made sure my remote is in STB mode, I’ve tried factory resetting. I’ve also tried changing the standby mode, but nothing makes a difference.
Tried the software update built into the box but it didn’t find anything (I don’t know if updating via USB would be a good idea or not).
Just wondering if anybody has come across this and may be able to help?
Thank you,
Karl
Thank you, I will try this and report back later.
The situation isn’t exactly the same though. Once the box is on via the button on the front, the remote works just fine, it just won’t turn the box on from standby after a few minutes.
If it works however, I certainly won’t be complaining!
Unfortunately, this did not work (nor did changing the remote codes by using 0 and OK with batteries in). In my case, the remote works fine once the box is on, it’s almost like the box turns off power to the remote receiver when in standby!
earlparkly – Try turning off HDMI-CEC on your TV Brand names can be found in the FAQ’s.
Since the front panel power switch works, there does not appear to be a problem with the power / stanby switching function within the box. Could it just be that the power on / off button on your remote is faulty?
earlparkly – 12 hours ago »
Unfortunately, this did not work (nor did changing the remote codes by using 0 and OK with batteries in). In my case, the remote works fine once the box is on, it’s almost like the box turns off power to the remote receiver when in standby!
Try booting the box by pressing the zero key two or three times.
@REPASSAC Already off, tried turning back on to see if bizarrely it would work and of course, no dice
@fedman1 Nope, as it turns the box off and everything functions fine. If the box is only off for a minute, the remote will turn it back on. It’s after 3 minutes or more that the remote won’t turn the box on, but the button still will. It’s worth noting though that when I do press the button on the box, it’s almost like it goes through a full reboot as the light goes off completely and then it takes a minute to boot back up fully.
@grahamlthompson Also not working unfortunately!
I was thinking that it was a problem with it almost going into too deep a sleep but it does wake itself fine for recording (via a USB Hard Drive). Very odd!
I’ve even tried all this without the USB hard drive just in case it was that.
Whilst nothing has helped so far, I just want to say thank you for taking the time with your ideas
Shame, most of the Humax boxes will boot if you enter zeros. Not being a valid channel it retains boot to last used channel.
Are you sure the remote is outputting infra red from pressing the power toggle ? You can check this by looking at the display of a digital camera pointed at the remote when the button is pressed.
earlparkly – 48 minutes ago »
It’s worth noting though that when I do press the button on the box, it’s almost like it goes through a full reboot as the light goes off completely and then it takes a minute to boot back up fully.
Could be a clue in your comment here, has it always done this. If so, sounds like it’s a faulty box. I would contact Humax regarding a replacement unit under warrenty.
Yes to infra red, checked that in my phone camera and it does work when the box is on (and off if only off for a couple of minutes).
I am in contact with Humax, but they’re putting me through the usual steps so far. Just wanted to see if I borrow the minds and experience of the folks here before sending back, but sounds like it is indeed a faulty box.
Sad days! Especially as I got this to replace a Humax YouView box bricked by the latest update 6 months out of warranty (already gone through all troubleshooting right down to replacing hard drive, but it is as dead as a dodo!).
earlparkly – 1 hour ago » …the light goes off completely and then it takes a minute to boot back up fully…
I have 3 x HB1000 and the light going off is standard bootup on all three. With the box in s/by the red light is lit. I press power-up on the R/C and the light goes off for around 10 to 15 secs. It then lights green and the box is fully booted in about another 10 to 15 secs.
Good to know, shame mine doesn’t do it via the remote. An annoying blight on an otherwise superb little box!
Two of my HB’s were bought as refurbished from Humax, in as-new condition and faultless. So there is nothing inherently bad about their refurbished product.
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