Had the Aura for 2 months – still a few issues

Forum Forums Freeview HD Aura UHD Had the Aura for 2 months – still a few issues

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  • #21972
    Anonymous
    Inactive

    I’ve had and been using the Aura for just over 2 months now and am generally very pleased with it, but there are a few issues I was hoping would have been sorted in one of the firmware upgrades, so was wondering if there was any news on fixes.

    1. Random sound dropouts of a second or two especially on recordings playback.

    2. When first powering up it sometimes goes to eitehr a black screen (or though there is sound) or a screen of static (see pic), and needs powering off/on again sometimes a few times.

    3. After pausing a recording, it sometimes goes back to the start on playback resuming again.

    Also, any news on working Britbox and Apple TV apps? Netflix and Now TV would be nice as well.

    Cheers

    #106166
    Anonymous
    Inactive

    I did have one black screen after just pressing live tv button instead of stopping and quitting iPlayer first. My Aura didn’t like that. I had to do an unplug and restart to get it back. I don’t know about other issues

    #106167
    grahamlthompson
    Participant

    ShaunIOW – 20 hours ago  » 

    I’ve had and been using the Aura for just over 2 months now and am generally very pleased with it, but there are a few issues I was hoping would have been sorted in one of the firmware upgrades, so was wondering if there was any news on fixes.

    1. Random sound dropouts of a second or two especially on recordings playback.

    2. When first powering up it sometimes goes to eitehr a black screen (or though there is sound) or a screen of static (see pic), and needs powering off/on again sometimes a few times.

    3. After pausing a recording, it sometimes goes back to the start on playback resuming again.

    Also, any news on working Britbox and Apple TV apps? Netflix and Now TV would be nice as well.

    Cheers

    Number 3. I get similar occasionally when using the skip forward key it sometimes jumps back to the beginning. When it happens resume is offered that gets you back to where you are.

    #106168
    Anonymous
    Inactive

    I have noticed the sound level is much lower on iPlayer’s than for broadcast channels. I think YouTube is a bit quiet and possibly Amazon prime app is a bit low sound wise too. Not a major problem but should all be at the same level really, especially when you quit and go back to live tv you have to turn it down it again.

    #106169
    Anonymous
    Inactive

    Paul Bton – 4 hours ago  » 

    I have noticed the sound level is much lower on iPlayer’s than for broadcast channels. I think YouTube is a bit quiet and possibly Amazon prime app is a bit low sound wise too. Not a major problem but should all be at the same level really, especially when you quit and go back to live tv you have to turn it down it again.

    Are you part of the beta firmware group?

    This issue was resolved about a month ago in a beta release.

    #106170
    Anonymous
    Inactive

    brian – 2 hours ago  » 

    Paul Bton – 4 hours ago  » 

    I have noticed the sound level is much lower on iPlayer’s than for broadcast channels. I think YouTube is a bit quiet and possibly Amazon prime app is a bit low sound wise too. Not a major problem but should all be at the same level really, especially when you quit and go back to live tv you have to turn it down it again.

    Are you part of the beta firmware group?

    This issue was resolved about a month ago in a beta release.

    No I’m not part of the Beta firmware group. Glad it will be resolved when we get a firmware update at some point. I didn’t realise it had been noted there. Thanks

    #106171
    Anonymous
    Inactive

    ShaunIOW – 1 mnth ago  » 

    I’ve had and been using the Aura for just over 2 months now and am generally very pleased with it, but there are a few issues I was hoping would have been sorted in one of the firmware upgrades, so was wondering if there was any news on fixes.

    1. Random sound dropouts of a second or two especially on recordings playback.

    2. When first powering up it sometimes goes to eitehr a black screen (or though there is sound) or a screen of static (see pic), and needs powering off/on again sometimes a few times.

    3. After pausing a recording, it sometimes goes back to the start on playback resuming again.

    Also, any news on working Britbox and Apple TV apps? Netflix and Now TV would be nice as well.

    Cheers

    I have number 1 as well, but it is also accompanied by a black screen. It only happens when playing recordings and never on live tv. It only started happening a couple of months ago, so I’m wondering if it was introduced by one of the firmware updates.

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