Forum › Forums › Freeview HD › Aura UHD › Guide timeline incorrect – Beta 27.05.21 issue?
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Anonymous.
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June 3, 2021 at 12:35 pm #21986
Anonymous
InactiveHey
I’ve noticed twice now that the guide has the wrong time on the bar along the top of the guide. I’ve never noticed this before, so assume it’s a bug in the beta….?
So here is the issue:
https://1drv.ms/u/s!AnUOXq5L10nZjg19mvucGeMrjGTc?e=D99dWW
It’s actually Tuesday 1st June at 20:23 but the guide shows 2nd June at 7:00 AM. Scrolling back and forth made no difference.
I tried closing and opening the guide several times, made no difference.
If you scroll back to Catch Up on the gude, it has the correct date time
https://1drv.ms/u/s!AnUOXq5L10nZjg_xf55nVhWkav7C?e=SwPeUB
I fixed it by rebooting the device:
https://1drv.ms/u/s!AnUOXq5L10nZjg5rdMPrOkbL2A63?e=OKEDwb
I had the issue again just now (Thursday 3rd at 13:17):
https://1drv.ms/u/s!AnUOXq5L10nZjhAVx6sOYi4oD0A7?e=caDI9U
This time I left it on the guide for 20 minutes but it didnt update.
I went into Standby and waited a few minutes. Resumed > Same issue
Corrected it by > Freeview button > Restart Apps > Date / time is correct in the guide.
September 20, 2021 at 7:03 pm #106276Anonymous
InactiveHad this happen again today – Im on the latest Beta.
Picture before : https://photos.app.goo.gl/UKS7Xy7SaZq4JuUV6
Note – It says 2:30 AM?!
Picture after : https://photos.app.goo.gl/XXmrgpLYq41AeNJi9
Easily fixed by Pressing the F button > Restart Apps = Fixed
I’ll report this to Humax support along with thread.
Has anyone else seen this? Its happened 3 or 4 times now
September 20, 2021 at 10:37 pm #106277Anonymous
InactiveHaving exactly the same issue albeit the time is only 1 hour out. However all of the recordings are obviously failing or recording stuff an hour later than want
Will try the reset to seeing it fixes the issue
September 21, 2021 at 6:49 am #106278Anonymous
InactiveChes – 8 hours ago »
Having exactly the same issue albeit the time is only 1 hour out. However all of the recordings are obviously failing or recording stuff an hour later than want
Will try the reset to seeing it fixes the issue
Thanks, I’ll be sure to let you know what I get back from Humax.
September 21, 2021 at 7:15 am #106279Anonymous
InactiveFYI, response from Humax, in case it helps others:
“Press the Freeview / home button > settings > channel and broadcast > automatic channel search, run this once done check your guide time, the search should correct it.”
Difficult to tell if it will fix it for me as frankly it occurs once or so ever month
September 22, 2021 at 9:55 am #106280Anonymous
InactiveHave you had a look inside the Android settings for the Date and Time options?
Make sure automatic is set to ON and that the correct time zone is being used.
September 22, 2021 at 10:38 am #106281Anonymous
InactiveSSThing – 41 mins ago »
Have you had a look inside the Android settings for the Date and Time options?
Make sure automatic is set to ON and that the correct time zone is being used.
Thanks for the suggestion. Mine is set to Automatic date and time the OS its self. I don’t see any options in the Humax Android App. AS I said, its only occured a handful of times, less than once a month.
I also dont understand why retuning (advice from Humax) would change anything…. Just restarting the services fixes the issue, so to me, the guide data must be OK, otherwise it would be wrong AFTER restarting the services….
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