FTP Problem

Forum Forums Freeview HD Aura UHD FTP Problem

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  • #23313
    Anonymous
    Inactive

    I’ve just set back up my Aura 2TB after not using it for a while.

    I’ve been trying to FTP into the box from my Windows 10 laptop using WinSCP but I keep getting the following error: 

    “No connection could be made because the target machine actively refused it.Connection failed”.

    I’ve also tried connecting with PuTTy but getting a similar error message.

    All the settings appear to be correct & the Aura is all setup to accept FTP so not sure what is going wrong. When I had the box setup previously it connected without any issues.

    Has something changed in the firmware recently that I am not aware of?

    Any thoughts would be appreciated.

    #113537
    Martin Liddle
    Participant

    Asus1964 – 13 mins ago  » 

    I’ve been trying to FTP into the box from my Windows 10 laptop using WinSCP but I keep getting the following error: 

    “No connection could be made because the target machine actively refused it.Connection failed”.

    What protocol are you using in WinSCP? I think the default is SFTP which won’t work, you need FTP. If that isn’t the problem then tell us what settings you are using please. Personally I use Filezilla with the following settings:

    Protocol: FTP – file transfer protocol

    Host: the IP address of the Aura

    Port: 2323

    Encryption: Only use plain FTP

    Logon type: Normal:

    user: aura

    Password : box pin default 0000

    #113538
    Anonymous
    Inactive

    I have attached my settings from WinSCP, password is 0000

    [attachment=100702,2300]

    #113539
    Anonymous
    Inactive

    I notice that you have a Pi Hole, which caused a problem with FTP, see:

    https://myhumax.org/forum/topic/ftp-dnla-server-not-working/page/5#post-95293

    #113540
    Martin Liddle
    Participant

    Mars – 17 mins ago  » 

    I notice that you have a Pi Hole, which caused a problem with FTP, see:

    https://myhumax.org/forum/topic/ftp-dnla-server-not-working/page/5#post-95293

    Well spotted.

    #113541
    Anonymous
    Inactive

    Pi Hole was something that I tried sometime ago & no longer use as it seemed to create more problems than it cured.

    It’s just an old entry that I have just deleted.

    I have just installed Filezilla & tried that & still getting the same issue.

    #113542
    Martin Liddle
    Participant

    Asus1964 – 1 hour ago  » 

    I have just installed Filezilla & tried that & still getting the same issue.

    Odd. Do you have the FTP anonymous option on? It should be off if you supply a user name.

    #113543
    Anonymous
    Inactive

    I’m a new user of the Aura and have had this problem a few times. That’s after FTP was working. I’ve found going into settings,record & share and turning file share off then on again sometimes clears this problem.

    #113544
    Anonymous
    Inactive

    Problem solved.

    It appears that the problem was with a program called “Diversion” which is an Ad blocking program that is installed on my Asus router.

    I disabled Diversion & my laptop connected to the Aura straight away.

    I’ve just got to work out a way of whitelisting the Aura now so that I can leave Diversion running on the router.

    Thanks for all the suggestions, it was the comment about Pi-Hole that made me think about Diversion being the issue.

    #113545
    Martin Liddle
    Participant

    Asus1964 – 5 hours ago  » 

    Thanks for all the suggestions, it was the comment about Pi-Hole that made me think about Diversion being the issue.

    Glad you found a solution. It is certainly not the first time that something unusual on the network has stopped FTP working.

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