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I have an FVP 5000T.
Freeview Play on ITV AND Channel 4 are not working within the EPG.
1. I did a full reset.
2. I logged on to all catchup services.
Freeview Play on ITV AND Channel 4 are not working within the EPG.
I repeated steps 1 and 2, and Freeplay on ITV and Channel 4 still don't work. I've checked the programmes which should appear with this service.
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What do you mean Freeview-Play isn’t working ? Which of the FVP options doesn’t work ? The fact thst you can see the live epg means that it must be working at least as far as live content is involved.
There are no Freeview play symbols appearing on programmes on ITV and channel 4. Thought I’d made that clear. But hopefully it is now.
I don’t recall there ever having been the “on demand” symbol displayed on ITV and C4.
thedoctor – 40 mins ago »
There are no Freeview play symbols appearing on programmes on ITV and channel 4. Thought I’d made that clear. But hopefully it is now.
Still confused. Where and under what circumstances do these appear ?
The box uses a FVP designed operating system. It uses a normal Freeview+ system for live content with free and paid for on demand add ons for catch up serviceadded by the FVP software.
As far as I can tell a quick check using my FVP-5000T all appears to work as it always did.
Your original post is cryptic in the extreme.
Detail the whzat you are doing and on what channel you think there is an issue.
Without this how can anybody help ?
This applies to BBC, ITV Channel 4, you tube etc. If some do not work it doesn’t explain why the others do. Most likely it’s a server issue somewhere, but I have no idea how to check if my box is also affected.
Do you have a netflix subscription ? . Does Youtube free content still work ?
Can you open a youtube strream from a mobile device.
Wow.
Ok.
If I go back in time on the EPG I can select and play programmes from BBC and channel 5. This is done through the “Watch Via On Demand” option presented after selecting the programme through the EPG. This is known as “Freeview Play” for those who don’t know.
But I when I select, say, This Morning on ITV, it does not give me the option to “Watch Via On Demand”. It should but it doesn’t. I know it should because I can check on ITV’s website.
grahamlthompson – 27 mins ago »
thedoctor – 40 mins ago »
There are no Freeview play symbols appearing on programmes on ITV and channel 4. Thought I’d made that clear. But hopefully it is now.
Still confused. Where and under what circumstances do these appear ?
I respectively request that you Google Freeview Play to find out the answer to your question.
thedoctor – 52 mins ago »
Wow.
Ok.
If I go back in time on the EPG I can select and play programmes from BBC and channel 5. This is done through the “Watch Via On Demand” option presented after selecting the programme through the EPG. This is known as “Freeview Play” for those who don’t know.
But I when I select, say, This Morning on ITV, it does not give me the option to “Watch Via On Demand”. It should but it doesn’t. I know it should because I can check on ITV’s website.
That’s not what Freeview Play is.
You are referring to On Demand. Looking at your screenshot, I think the issue is that ITV and C4,don’t offer HD channels OnDemand.(eg channels 103 etc) So the you’ll need to change to the SD versions (channel 3) for OnDemand to work.
thedoctor – 49 mins ago »
grahamlthompson – 27 mins ago »
thedoctor – 40 mins ago »
There are no Freeview play symbols appearing on programmes on ITV and channel 4. Thought I’d made that clear. But hopefully it is now.
Still confused. Where and under what circumstances do these appear ?
I respectively request that you Google Freeview Play to find out the answer to your question.
No need – Freeview-Play is a operating system. Like others like the G2 Freesat+ boxes it offers a backwards epg service that requires a internet connection to provide a backwards epg.
If the data is not there it’s the broadcaster that hasn’t provided the data. The the BBC are usually the fastest to provide the internet data for the backwards epg.
Your original post was confusing in the extreme.
FVP is not working is meaningless.
Displaying the epg and being able to set recordings (series/on off) requires FVP to be working.
When you use the On demand menu option and choose the free players like Youtube, itv-Hub. All4 and 5-OD are you able to search for content and play it back ?
thedoctor – 1 hour ago »
Wow.
Ok.
If I go back in time on the EPG I can select and play programmes from BBC and channel 5. This is done through the “Watch Via On Demand” option presented after selecting the programme through the EPG. This is known as “Freeview Play” for those who don’t know.
But I when I select, say, This Morning on ITV, it does not give me the option to “Watch Via On Demand”. It should but it doesn’t. I know it should because I can check on ITV’s website.
It will but only when ITV get their finger out and make the the previously transmitted data available.
With the recording capability of the FVP boxes. Simply record anything you want to watch, and replay in chasing playback as the recording is in progress.
With a FVP box you can record up to 4 at the same time and watch a 5th ( subject to MUX).
You can for instance record 4 out of the 5 HD main HD channels at the same time and watch anyone whilst recording. You can even record the 5th using the time shift buffer.
If the box is tuned to the channel (use the watch option), when the recording starts, If it has started simply press the instant record button. It will give you a recording you can watch from the beginning from the media button. No need for the backwards epg.
I thought ITV hub isn’t in HD unless on subscription? Isn’t this why the back EPG doesn’t show an on-demand option on ITV HD on SD.
I would also suggest that to win friends and influence people, or more directly, hope that they will answer your questions, that you reply to their questions with a valid answer and do not suggest they ‘Go Google’ even if it is preceded by “I respectively request”.
I suspect that the person who you told to Go Goggle has forgotten more stuff than you know as demonstrated by your “Freeview play still don’t work” total lack of clarity in exactly what the problem is with your box.
jaeger – 8 hours ago »
I thought ITV hub isn’t in HD unless on subscription? Isn’t this why the back EPG doesn’t show an on-demand option on ITV HD on SD.
That’s a very good theory and comparing this mornings SD and HD backward epg does indeed show the “on demand” icon on some ITV and C4 programs but only on the SD version.
Freeview Play was marketed as the all singing/all dancing terrestrial competition to the likes of Sky and Virgin and the suggestion certainly was that rollback epg and playback was going to be available for all channels. I have no doubt that some online or in store sales people are still selling it on this capability which unfortunately has never fully materialised.
ITV-HD has backwards entries on a 2nd Generation Freesat+ smart box. I have to ask if they can create the IP data stream for freesat why they can’t provide the same data to a FVP platform device ?
Currently has 06:00 Good Morning Britain 03:00 Monster Carp and 00:40 Bancroft.
Of course Channel 4-HD and All 4 is absent from Freesat devices.
Graham, I am wondering if you can check something please?
My LG is 5 years old and not Freeview Play certified, so no rollback in the EPG.
Is yours compatible, seeing as it’s a recent model?
If it is, does it display the “on demand” icons in ITV HD or C4 HD? If it does, it would then suggest that the issue is poor implementation of FP on the 4000t/5000t (which would be of no surprise).
Thanks.
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