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I have just switched on my Foxsat tuner that I not used for many months. It only works on Manual tune mode. It cannot find any freesat channels. I have restored to factory settings and it still won’t find Freesat channels. So I’m on the 5000 programme numbers and there is no HD other than channel 5. Can anyone offer any advice please?
brianald – 5 hours ago »
I have just switched on my Foxsat tuner that I not used for many months. It only works on Manual tune mode. It cannot find any freesat channels. I have restored to factory settings and it still won’t find Freesat channels. So I’m on the 5000 programme numbers and there is no HD other than channel 5. Can anyone offer any advice please?
You have lost access to the Freesat home transponder. 11427 H.
There is a number of possible reasons.
Your dish has moved
The lnb has failed
You have water in the coax cables.
Find this transponder in the manual tune drop down transponder list and report found signal strength and quality.
Thanks, I’ll have a look tomorrow morning and report back
Sorry for the delay getting back to you. I don’t have that number transponder. I only have 11428 H and 11426 V as teh numbers either side of where it would be in the list
brianald – 6 mins ago »
Sorry for the delay getting back to you. I don’t have that number transponder. I only have 11428 H and 11426 V as teh numbers either side of where it would be in the list
11428 H is the one. The frequency shown on Humax boxes varies due to rounding. either is well within the range it will find the correct transponder.
I added transponder 11427, saved that and then searched for channels and the pop up menu says “no channels found”. I assume I’ll need to get an engineers to look at the satellite for one of the potential problems you mentioned.
Thanks for your suggestions.
What I neglected to mention is that I have a smart TV in another room fed off the same quad head from the same satellite and there are no issues with freesat receiving on that TV.
Bearing this in mind it seems there may be a problem with the Foxsat box rather than the satellite feed to it. Would you agree?
brianald – 57 mins ago »
I added transponder 11427, saved that and then searched for channels and the pop up menu says “no channels found”. I assume I’ll need to get an engineers to look at the satellite for one of the potential problems you mentioned.
Thanks for your suggestions.
Did you add all the correct other details. The 11428 entry would have the correct details.
You should see the attached after a scan
[attachment=74657,1285]
You will need a long ladder for someone to look at the satellite. It’s 23000 mls above the equator at 23.2 deg East (Over Central Africa)
grahamlthompson – 1 hour ago » It’s 23000 mls above the equator at 23.2 deg East (Over Central Africa)
Even then you would be about 2,000 miles away, because the sat group is actually at 38.2E.
brianald – 5 hours ago »
What I neglected to mention is that I have a smart TV in another room fed off the same quad head from the same satellite and there are no issues with freesat receiving on that TV.
Bearing this in mind it seems there may be a problem with the Foxsat box rather than the satellite feed to it. Would you agree?
Doubtful – move the Foxsat to the TV . Connect it to a spare HDMI in. Connect the single cable to tuner 1 in. Ideally connect the middle tuner 1 out to tuner 2 in. Do a factory reset. If you manage to do a freesat tune the issue is the cabling. remove the short link cable. Connect the middle output to the TV. Repeat the reset. Turn on the box. Turn on the TV. Confirm the Freesat tuner still works.
Perhaps water in the cabling or poorly waterproofed lnb causing corrosion. . Look for an abraded outer cover due to poorly secured cabling moving in the wind
Problem with the coax cabling. Possibly water ingress. Outer cable sheath letting in water.
My Foxsat-HDR sits under a Panasonic TV with twin Freesat tuners. It is set up with two cables, the middle output conects to the TV tuner 1 in. The box is set to low power sby. When in sby the TV has all the channels. When on or recording in sby, the TV channel availability depends on the transponder tuner 1 in the Foxsat is using.
More info
https://myhumax.org/forum/topic/what-can-i-record-and-watch-using-1-or-2-cables
grahamlthompson – 1 hour ago »
Your typo is worse than mine
. It’s 28.2EOOPS. 😳 That’l learn me. But its only a mere twice as big.
Trev – 11 hours ago »
grahamlthompson – 1 hour ago »
Your typo is worse than mine
. It’s 28.2EOOPS. 😳 That’l learn me. But its only a mere twice as big.
The data in the Foxsat HDR database still contains the old Eurobird frequency data. This satellite is no longer in commission. After the launch of the new SES Astra satellites to 28.2E the home transponder was moved to a Astra 2E UK spot beam transponder (in the process making Freesat much harder to use in Southern Europe). 11427 H is not in the frequency plans for the new satellites.
Fortunately the closest one still works with the 11427/11428 one in the database, in the UK bearing in mind the field strength of the UK spots is much stronger than the old Eurobird pan europe transponder,
This is the actual details of the 2E transponder.
Astra 2 11425.00 H transponder Nos (115) U.K. DVB-S QPSK 27500 2/3
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