Flashing screen for approx 1min on start up

Forum Forums Freesat HD HDR 1000, 1010, 1100S Flashing screen for approx 1min on start up

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  • #16029
    Anonymous
    Inactive

    Hi,

    I’ve just replaced my Foxsat HD with a HDR-1000s. I haven’t adjusted the satellite at all, but plugged everything into the back of the 1000s as before.

    I have the 1000s connected via hdmi to my Sony A/V amplifier. I have also set the 1000s to output only in 1080p (as the foxsat was).

    When I start the 1000s it boots up as usual, but the screen flashes on and off every few seconds for something like 1 minute. I think I counted about 7 or 8 losses of picture and sound before it settled down and worked fine. This happens every time I start the 1000s up.

    I tried connecting the 1000s directly to the TV (without the A/V amp in between) and I didn’t have this issue – although BB1 was flashing black and didn’t seem to settle down (BB2 was fine).

    It appears to me as though it’s a resolution issue – it looks as though the A/V is having issues deciding how to display the picture. The screen goes blue – like the screen the amp displays if it doesn’t have an input signal.

    I haven’t tried using the same hdmi cable into the back of the A/V amp yet, but I think it’s unlikely the existing hdmi cable is damaged.

    I also need to check BBC1 again tonight, just in case it was a temporary broadcasting issue (screen going black for a fraction of a second).

    I just wondered if anyone has experienced anything like this before, or if anyone has any initial impressions of what the problem could be.

    Also, with the BBC1 screen going black – could that be a loss of signal? Do I need to move the dish or change the lnb with a change from foxsat to 1000s?

    Thank you in advance!

    #54560
    grahamlthompson
    Participant

    At a guess it’s a HDCP handshake issue via the AV amplifier. The Foxsat-hdr doesn’t have 1080p so the issue may well be your amplifier doesn’t like 1080p. Try the 1080i option, if this doesn’t resolve try a different HDMI cable from the box to the amplifier.

    You don’t have to make any changes to your dish or lnb.

    #54561
    Anonymous
    Inactive

    Graham,

    thanks for your quick response. I’ll see if there is anything I can set on the A/V amplifier that might help with that. It is a Sony STR-DA2400es which definitely has the ability to upscale to 1080p, and I think allows 1080p pass though.

    I’ll check another hdmi cable tonight :)

    #54562
    grahamlthompson
    Participant

    parsonsp – 16 minutes ago  » 

    Graham,

    thanks for your quick response. I’ll see if there is anything I can set on the A/V amplifier that might help with that. It is a Sony STR-DA2400es which definitely has the ability to upscale to 1080p, and I think allows 1080p pass though.

    I’ll check another hdmi cable tonight :)

    You might as well just use 1080i, the broadcasts are 1080i (no 1080p on satellite and only some 1080p25 on Freeview-HD) and your TV and/or amplifier will likely de-interlace just as well as the HDR1000S. There is no discernible difference between 1080p and 1080i from my HDR1000s. Your Foxsat would be outputting 1080i anyway.

    #54563
    Anonymous
    Inactive

    Just a quick update. I tried connecting via a different cable (the one that comes in the box) and there was no difference. I don’t really want to have to invest in a new Home Cinema receiver, is there anything I can do to force the handshake? Is it likely that this could be an issue with the 1000S or just the compatibility with my amplifier?

    Thanks!

    #54564
    grahamlthompson
    Participant

    parsonsp – 41 minutes ago  » 

    Just a quick update. I tried connecting via a different cable (the one that comes in the box) and there was no difference. I don’t really want to have to invest in a new Home Cinema receiver, is there anything I can do to force the handshake? Is it likely that this could be an issue with the 1000S or just the compatibility with my amplifier?

    Thanks!

    Did you try setting the box to 1080i ? Alternatively connect the HDMI direct to the TV and use the box optical S/Pdif toslink connector to send the audio to the amplifier.

    #54565
    Anonymous
    Inactive

    Hi Graham,

    yes I tried 1080i. No difference unfortunately.

    Thanks.

    #54566
    grahamlthompson
    Participant

    parsonsp – 59 seconds ago  » 

    Hi Graham,

    yes I tried 1080i. No difference unfortunately.

    Thanks.

    Check on my edit re the toslink connection.

    #54567
    Anonymous
    Inactive

    ditto Graham’s advice, that’s how I have mine set up, hdmi direct to the screen and optical spdif/toslink to the amp and I use a logitech harmony remote to switch everything connected automatically (takes a while to set up, but well worth it);

    however, is all the equipment tv, receiver and Humax on the latest firmware, you need to check this first.

    None of my other hdmi connected equipment suffer this problem, only the Humax, and it always seems to be around cascading of the hdmi signal, except for an older screen where the Humax never worked and everything else did without problem. Humax haven’t fixed this over the years and I can’t imagine them ever doing so.

    I’d try factory resetting the Humax, take a note of the schedule first and don’t format, make sure it’s going through the receiver and make sure you set it to 1080p on set up.

    if that doesn’t work, factory reset again and choose 1080i on initial set up. This should work and hopefully you’ll be sorted.

    if it doesn’t then you’ll have to find a work-around. Replacing the receiver just sounds daft. Have you tried different hdmi inputs on the tv, I’m assuming the sony is plugged into hdmi-1 on the tv, similarly different hdmi inputs on the sony, I’m assuming the Humax is plugged into hdmi-1 on the sony receiver. Switching things on in a different order can also help, tv, then receiver then Humax, I would have thought. If the Humax is in standby, then why not switch it off at the mains, it shold come back on within seconds rather than a minute.

    With a bit of trial and error, I’m sure you’ll find a fix or at least a work-around, let us know how you get on along with the tv and receiver model numbers just in case others have the same problem

    #54568
    grahamlthompson
    Participant

    damian – 1 minute ago  » 

    ditto Graham’s advice, that’s how I have mine set up, hdmi direct to the screen and optical spdif/toslink to the amp and I use a logitech harmony remote to switch everything connected automatically (takes a while to set up, but well worth it);

    however, is all the equipment tv, receiver and Humax on the latest firmware, you need to check this first.

    None of my other hdmi connected equipment suffer this problem, only the Humax, and it always seems to be around cascading of the hdmi signal, except for an older screen where the Humax never worked and everything else did without problem. Humax haven’t fixed this over the years and I can’t imagine them ever doing so.

    I’d try factory resetting the Humax, take a note of the schedule first and don’t format, make sure it’s going through the receiver and make sure you set it to 1080p on set up.

    if that doesn’t work, factory reset again and choose 1080i on initial set up. This should work and hopefully you’ll be sorted.

    if it doesn’t then you’ll have to find a work-around. Replacing the receiver just sounds daft. Have you tried different hdmi inputs on the tv, I’m assuming the sony is plugged into hdmi-1 on the tv, similarly different hdmi inputs on the sony, I’m assuming the Humax is plugged into hdmi-1 on the sony receiver. Switching things on in a different order can also help, tv, then receiver then Humax, I would have thought. If the Humax is in standby, then why not switch it off at the mains, it shold come back on within seconds rather than a minute.

    With a bit of trial and error, I’m sure you’ll find a fix or at least a work-around, let us know how you get on along with the tv and receiver model numbers just in case others have the same problem

    I don’t have any issues connecting all my kit via a Denon AVR4306 amp using HDMI(apart from a Foxsat-hdr which is around 10M from my amp, this is in fact connected by S/Pdif using a optical to coax converter, in light of the distance, no issues with this either). However that doesn’t mean other AV amplifiers may have issues. It does seem Humax kit has some issues with certain amplifiers. The problem is that some kit like the admittedly high end Denon works and some does not.

    So there’s an issue, Humax can claim that it works with some kit so must be compliant with the HDMI HDCP spec. Others can claim as other kit works and the others do not it must be the Humax box.

    It’s kind of a catch 22 situation. My amp works 100%, others do not. Who is right, I have no idea :|

    #54569
    Anonymous
    Inactive

    don’t know about catch 22, more like pot luck.

    I have a list of hdmi over the years, sony ps3, western digital media players, tablets, kindle, philips pvr, raspberry pi, samsung blu-ray, PC’s, media centres, netbooks, stuff I’ve forgotten about, etc. etc. and all have worked flawlessy regards HDCP with my setup

    The only hdmi device that hasn’t is Humax and when it doesn’t it’s a nightmare!

    Humax either apply HDCP too stringently or they’re missing something that all the other manufacturers seem to get right.

    Humax seem to have their fingers in a lot of pies around the world and it’s clear that the UK market just isn’t important enough to them anymore.

    My guess is, factory resetting and choosing 1080i if possible on initial install will fix the OP’s (original poster’s) HDCP problem. If not there’s sure to be a different work around

    #54570
    Anonymous
    Inactive

    Hi all,

    thanks for your replies. I tried plugging the 1000S using hdmi for picture and optical for sound, but again had the same issue. Interestingly, when I did this the hdmi output resolution wasn’t selectable and was set to 1080p.

    I wanted to avoid plugging directly into the TV and although the logitech harmony remote is a great idea, it would be an additional expense I didn’t really want.

    I tried a factory reset this morning and it defaults to 1080i and the issue was the same.

    I’ve decided just to return it to Amazon as I’m within the time frame that I can do that. I’m disappointed, because I like the box and I’ve been very pleased with the Humax foxsat, but I don’t really feel like I want to compromise this time. I have heard there is a Manhattan box coming soon with freetime, so I may try that when it is launched.

    Thanks again for all your help, it was very much appreciated.

    #54571
    Anonymous
    Inactive

    I have the same problem along with not being able to pause or rewind and the box restarts for no reason.

    I spoke with CS this morning and they recommended connecting with a Scart, then altering to 576 and leaving for a while before reconnecting the HDMI and changing back to 1080i.

    As for the other problems I need to do a Format.

    I asked if there were any firmware updates in the pipeline to resolve these issues. The guy said any updates come from Freesat, so washed his hands of it.

    For me this is just not good enough! After 3 incarnations of Humax boxes I am finally going to jump ship. Not sure what to though at the moment.

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