Error codes when updating software

Forum Forums FAQ Freeview HD/HDR T2 Error codes when updating software

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    Barry
    Moderator

    A lot of these you will not witness, but the list I have is as follows.

    E-HC/bC

    Definition : Incorrect Header Block (CRC-16)

    Possible Remedy To Rectify Error : The Software Seems Damaged. Download The Software Again From Another Link/Place & Retry.

    E-dC

    Definition : Incorrect Data Block (CRC-16)

    Possible Remedy To Rectify Error : The Software Seems Damaged. Download The Software Again From Another Link/Place & Retry.

    E-Hn/bF

    Definition : Invalid HDF Version

    Possible Remedy To Rectify Error : This Error Can Occur When You Attempt To Download Non-Superset STB Software To Superset Or Vice-Versa* Check The STB Model And The Software.

    E-Id

    Definition : Invalid System ID

    Possible Remedy To Rectify Error : This Error Can Occur When You Attempt To Download Software not meant for receiver or sysid has become corrupted. Check The STB Model And The Software.

    E-AC

    Definition : Incorrect Application CRC-32

    Possible Remedy To Rectify Error : Download Latest Version Of Application S/W.

    E-ut

    Definition : UART RX/TX Time Out

    Possible Remedy To Rectify Error : There Is A Communication Problem Between Source & Target.

    1. Check Whether The S/W Is Compressed Or Not & Check Wheter You Are Using The Proper Download Tool For The Software.

    2. Reduce The Download Speed & Try To Download Again.

    3. Turn Your STB Main Power On/Off & Try To Download Again.

    4. Reset The PC & Try To Download Again.

    E-Ad

    Definition : Invalid Address

    Possible Remedy To Rectify Error : The HDF File Was Produced/Created With The Wrong Address. Notify This Error To Person Who Created/Released The File & Wait Until They Release The Proper Software.

    E-Ao

    Definition : Invalid Offset Address For Upload (Odd Offset)

    Possible Remedy To Rectify Error : There Was A Mistake When The HDF File Was Made From Binary File. Notify This Error To Person Who Created/Released The File & Wait Until They Release A New Version Of The File.

    E-Ft

    Definition : Flash Program Time Out

    Possible Remedy To Rectify Error : The Flash Memory Of The STB Seems Damaged* Try To Download One More Time. If You Fail Again Take Your STB To A Technician Who Will Replace The Flash Memory Device.

    E-It/Et

    Definition : EEPROM Program Time Out

    Possible Remedy To Rectify Error : The EEPROM Of The STB Seems Damaged* Try To Download One More Time. If You Fail Again Take Your STB To A Technician Who Will Replace The EEPROM Device.

    E-FE

    Definition : Failed Compare After Flash Write

    Possible Remedy To Rectify Error : The Flash Memory Of The STB Is Damaged* You Need To Change The Main Board (CPU Board). Return Your STB To The Retailer To Be Replaced.

    E-HF

    Definition : Invalid HDF Format

    Possible Remedy To Rectify Error : The HDF File Was Produced/Created The With Wrong Version. Notify This Error To The Person Who Created/Released The File & Wait Until They Release The Proper Software.

    E-Fn

    Definition : Invalid Flash Device

    Possible Remedy To Rectify Error : There’s A Defect In The Flash Memory* You Need To Change The Main Board (CPU Board). Return Your STB To The Retailer To Be Replaced.

    E-AS

    Definition : Incorrect Application Size

    Possible Remedy To Rectify Error : Check The Software Version & The STB Hardware Specifications.

    E-OS

    Definition: Incorrect Operating Sysytem.

    Possible remedy: Factory/Default reset the receiver and try again.

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