Forum › Forums › Freeview HD › Aura UHD › EPG Bug – Series recording and deleting episodes
Tagged: EPG, Series recording
- This topic has 14 replies, 4 voices, and was last updated 4 years, 7 months ago by
grahamlthompson.
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April 5, 2021 at 6:02 pm #21813
Anonymous
InactiveJust wanted to highlight a small and fairly cosmetic bug with the EPG on the Aura, relating to recording and deleting series episodes.
If I’ve got a series set to record the icon shows up on the shows entries in the EPG. But once a few episodes have been recorded, if you watch and delete those then the icon in the EPG vanishes.
The series record is still there and set up (you can see it in the schedule list), but if you go into the EPG and open an upcoming episode you have the record button available again, and if you click it, it doesn’t do anything (presumably as the recording is already set).
It’s fairly cosmetic, but if you don’t remember what’s already been scheduled for record then it can look like the upcoming episodes aren’t going to be recorded and there’s no way to set them.
April 5, 2021 at 6:41 pm #104647grahamlthompson
ParticipantDarrenHill – 38 mins ago »
Just wanted to highlight a small and fairly cosmetic bug with the EPG on the Aura, relating to recording and deleting series episodes.
If I’ve got a series set to record the icon shows up on the shows entries in the EPG. But once a few episodes have been recorded, if you watch and delete those then the icon in the EPG vanishes.
The series record is still there and set up (you can see it in the schedule list), but if you go into the EPG and open an upcoming episode you have the record button available again, and if you click it, it doesn’t do anything (presumably as the recording is already set).
It’s fairly cosmetic, but if you don’t remember what’s already been scheduled for record then it can look like the upcoming episodes aren’t going to be recorded and there’s no way to set them.
Are these mainly BBC recordings ?
Locate the last episode in the series set to record and press info. Note the series number. Move to the next day you expect it to record. Press the Info button again. Is the series number the same or different. If different you need to add a new series recording with the crid having the new series crid.
April 5, 2021 at 6:59 pm #104648Anonymous
InactiveIf I recall correctly, it’s on all channels. But yes it certainly does it on BBC, as I saw it on Masterchef the other day when I set up the recordings for the week (and then wondered why I couldn’t set up this week’s Masterchef, but it was already set).
I should also add that it’s only on the EPG on the box itself. The one via the mobile/tablet app appears with the icons correctly.
The family are using the TV at the moment so I can’t check the serial number, but will do so when I can and report back.
April 5, 2021 at 7:07 pm #104649Anonymous
InactiveThis sounds like the missing record icon problem that I think has been solved in the beta software.
April 5, 2021 at 7:15 pm #104650grahamlthompson
ParticipantMars – 32 secs ago »
This sounds like the missing record icon problem that I think has been solved in the beta software.
Not fixed it’s a BBC issue. They switch to a new series crid often midweek and even mix them within the same week. so the one using the previous crid simply stops recording unless you notice the epg suddenly stops finding new episodes.
You can find episodes within the same week that will record Tues – Thurs and require a second series set to pick up the Monday and Friday episodes. Bargain Hunt on BBC1-HD is often a problem.
April 5, 2021 at 7:21 pm #104651Anonymous
Inactivegrahamlthompson – 2 mins ago »
Mars – 32 secs ago »
This sounds like the missing record icon problem that I think has been solved in the beta software.
Not fixed it’s a BBC issue. They switch to a new series crid often midweek and even mix them within the same week. so the one using the previous crid simply stops recording unless you notice the epg suddenly stops finding new episodes.
You can find episodes within the same week that will record Tues – Thurs and require a second series set to pick up the Monday and Friday episodes. Bargain Hunt on BBC1-HD is often a problem.
That would not explain the programmes being in the schedule, the record icons showing in the app, and pressing the record button not doing anything.
April 5, 2021 at 7:26 pm #104652Anonymous
InactiveThe recordings are working fine, even if the EPG icon on the box EPG is not present.
That’s why I said it’s cosmetic, as the actual recording itself is functioning correctly. You just have to know about it as otherwise if you try and add them again in the box EPG the record button is present but does not do anything when you click on it.
I’ve asked Barry earlier this evening if I can get onto the beta program as I also have the pixelation issue sometimes. If I can do so then I’ll confirm if it is the issue mentioned above that was fixed in the beta version.
April 5, 2021 at 7:35 pm #104653grahamlthompson
ParticipantMars – 11 mins ago »
grahamlthompson – 2 mins ago »
Mars – 32 secs ago »
This sounds like the missing record icon problem that I think has been solved in the beta software.
Not fixed it’s a BBC issue. They switch to a new series crid often midweek and even mix them within the same week. so the one using the previous crid simply stops recording unless you notice the epg suddenly stops finding new episodes.
You can find episodes within the same week that will record Tues – Thurs and require a second series set to pick up the Monday and Friday episodes. Bargain Hunt on BBC1-HD is often a problem.
That would not explain the programmes being in the schedule, the record icons showing in the app, and pressing the record button not doing anything.
The issue is a continuing series suddenly stopping recording and what you think shoudl be the next episode is not flagged in the epg and stops recording. Has happened to me on several series.
It’s not a bug the box does what the bbc says.
I always watch and delete. It has never stopped future recordings other than the situation I have posted.
April 5, 2021 at 7:47 pm #104654grahamlthompson
ParticipantTry this set a series recording tomorrow on BBC1-HD Bargain Hunt at lunchtime.
Check the schedule do you get a recording on Friday ? Check the epg on thursday note the series number. Check Friday does it have a recording flag. Check the series number is it different. Set a new series now check both series reservation schedules. The first is Tues to Thursday. What days does the second one add ?
April 5, 2021 at 8:04 pm #104655Anonymous
InactiveDarrenHill – 37 mins ago »
The recordings are working fine, even if the EPG icon on the box EPG is not present.
That’s why I said it’s cosmetic, as the actual recording itself is functioning correctly. You just have to know about it as otherwise if you try and add them again in the box EPG the record button is present but does not do anything when you click on it.
I’ve asked Barry earlier this evening if I can get onto the beta program as I also have the pixelation issue sometimes. If I can do so then I’ll confirm if it is the issue mentioned above that was fixed in the beta version.
April 5, 2021 at 9:25 pm #104656Barry
ModeratorDarrenHill – 3 hours ago »
Just wanted to highlight a small and fairly cosmetic bug with the EPG on the Aura, relating to recording and deleting series episodes.
If I’ve got a series set to record the icon shows up on the shows entries in the EPG. But once a few episodes have been recorded, if you watch and delete those then the icon in the EPG vanishes.
The series record is still there and set up (you can see it in the schedule list), but if you go into the EPG and open an upcoming episode you have the record button available again, and if you click it, it doesn’t do anything (presumably as the recording is already set).
It’s fairly cosmetic, but if you don’t remember what’s already been scheduled for record then it can look like the upcoming episodes aren’t going to be recorded and there’s no way to set them.
Welcome to our Forum

Problem fixed in an early beta as you will see once I submit your serial number to the open beta group.
April 6, 2021 at 7:15 am #104657Anonymous
Inactive@Barry – many thanks for both the welcome and the beta access.
Good to hear that it’s already in hand and resolved
April 6, 2021 at 8:06 am #104658grahamlthompson
ParticipantMars – 11 hours ago »
DarrenHill – 37 mins ago »
The recordings are working fine, even if the EPG icon on the box EPG is not present.
That’s why I said it’s cosmetic, as the actual recording itself is functioning correctly. You just have to know about it as otherwise if you try and add them again in the box EPG the record button is present but does not do anything when you click on it.
I’ve asked Barry earlier this evening if I can get onto the beta program as I also have the pixelation issue sometimes. If I can do so then I’ll confirm if it is the issue mentioned above that was fixed in the beta version.
Under the circumstance I describe the point is that the recordings are not made until a second reservation is made using the new series crid. Once this is made the schedule and epg matches. If you don’t notice the series at the first episode stops recording at the first event with the new series number.
April 6, 2021 at 8:51 pm #104659Anonymous
InactiveI’m happy to report that with the beta firmware, the issue does indeed seem to be resolved. All the series record shows seem to have their correct icons, regardless of whether previous episodes have been watched and deleted or not.
Top job
April 7, 2021 at 11:19 am #104660grahamlthompson
ParticipantTry this set a series recording BBC1-HD Escape To The Country today 15:00 hrs.
You will get a schedule finishing Sunday For Series 19. Info shows it’s episode 42/70
Now bring up the guide and move to BBC1-HD Monday 12th April 15:00 Escape to The Country will have no record flag and it will not record unless you generate a new series recording. Info will show it’s switched to series 21 episode 32/39.
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