Forum › Forums › Freesat HD › HDR 1000, 1010, 1100S › EPG and Recording problems
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Anonymous.
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February 10, 2018 at 8:57 pm #19647
Anonymous
InactiveIs anyone else having issues this evening with their EPG and planned recordings failing?
On my HDR1010, when the EPG is first displayed, some channels are showing no information. Put if you move the EPG right to a later time and then back to the current time, the info then appears. I have also had planned recordings on BBC1HD and ITVHD fail this evening and I suspect the two problems are linked.
I have tried powering down and re-powering on gain, but it has made no difference
February 10, 2018 at 9:48 pm #84283Anonymous
InactiveUpdate: Freesat obviously have EPG problems. I also have a Humax Foxsat HD machine and had set Hard Sun on BBC1HD to record on both machines. The recording has failed on both. I had also set The Voice UK to record on the HDR1010. When that failed as a planned recording, I started recording it manually. However, it has stored the program with the title “Six Nations Live: Ireland v Italy” which was on earlier in the day. I am going to email Freesat and wait for a response.
February 10, 2018 at 9:49 pm #84284Anonymous
InactiveHad the same issues since about 1730 with a string of failed recordings.Powered off and on again at mains. This seems to have resolved the issue.
February 10, 2018 at 9:56 pm #84285grahamlthompson
ParticipantIf you do a search there are similar reports on many forums. Seems to be a major screw up at Freesat (And maybe Freeview)
February 11, 2018 at 7:54 am #84286Anonymous
InactiveJust checked my 1000S box…. I have a failed recording for BBC1 at 21:28 to 21:28 last evening. Strange, as we were out for the evening, with the box in standby, and nothing scheduled to record !
I support a couple of elderly neighbours with their G1 boxes, so guess I need to do some house-calls later this morning to make sure they are OK.
February 11, 2018 at 8:06 am #84287Anonymous
InactiveSame here. Now and next blank, but all EPG info present. All Saturday evening recordings failed. Rebooted and did disk cleanup, but no difference. A bit relieved as thought my box may finally be going.
Hairbear
February 11, 2018 at 8:28 am #84288Anonymous
InactiveNo EPG at all and recording failed. I gather this has been the case since about 5pm yesterday. No idea if Humax know or care.
February 11, 2018 at 8:33 am #84289Anonymous
InactiveI have the same problem although EPG now and next has appeared for the moment.
Failed planned recordings since last night but I can record by pressing the record button.
February 11, 2018 at 8:48 am #84290Anonymous
InactiveThe only programme of mine, that recorded last night, was on BBC4 but even that finished slightly early, the rest of my settings were stuck at a different time.
February 11, 2018 at 9:09 am #84291Anonymous
InactiveStill have the same problem.Appears to be Freesat rather than Humax as I have the same issue on a Panasonic box. Tried Freesat to see if they had left some sort of recorded message about the issue.All gone home for the weekend ! Presume it won’t be sorted until tomorrow.
February 11, 2018 at 9:10 am #84292Anonymous
InactiveSo if the problem is with Freesat, or Humax, where do we find a their status pages for confirmation?
February 11, 2018 at 9:17 am #84293Anonymous
InactiveMy Humax box has done the same thing. it’s sort of stuck at about 4pm yesterday on the epg.
My friends is like that as well and so is a Panasonic recorder so it’s not a problem with humax.
February 11, 2018 at 9:24 am #84294Anonymous
InactiveOur now and next and epg have returned – but scheduled recordings still do not function.
Emailed Humax – they usually have knowledge of what’s happening at Freesat.
As it’s sunday they may not be around, but we’ll post if we get a reply.
February 11, 2018 at 9:26 am #84295Barry
ModeratorAs posted in tother thread:
Welcome to all who are joining because of this issue.
If anyone uses social media eg twitter (I don’t do social media) you could try sending freesat a message, but as it is the weekend might not get any response.
I’ll highlight to Humax Towers contacts tomorrow, but almost certainly beyond their control.
February 11, 2018 at 9:27 am #84296Anonymous
InactiveYes same issues here.
Foxsat-HDR, EPG populates but ‘information’ bar on each channel is stuck around 5pm yesterday (10.02.2018), failed recordings to from last night.
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