EPG and Recording problems

Forum Forums Freesat HD HDR 1000, 1010, 1100S EPG and Recording problems

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Viewing 15 posts - 1 through 15 (of 55 total)
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  • #19647
    Anonymous
    Inactive

    Is anyone else having issues this evening with their EPG and planned recordings failing?

    On my HDR1010, when the EPG is first displayed, some channels are showing no information. Put if you move the EPG right to a later time and then back to the current time, the info then appears. I have also had planned recordings on BBC1HD and ITVHD fail this evening and I suspect the two problems are linked.

    I have tried powering down and re-powering on gain, but it has made no difference

    #84283
    Anonymous
    Inactive

    Update: Freesat obviously have EPG problems. I also have a Humax Foxsat HD machine and had set Hard Sun on BBC1HD to record on both machines. The recording has failed on both. I had also set The Voice UK to record on the HDR1010. When that failed as a planned recording, I started recording it manually. However, it has stored the program with the title “Six Nations Live: Ireland v Italy” which was on earlier in the day. I am going to email Freesat and wait for a response.

    #84284
    Anonymous
    Inactive

    Had the same issues since about 1730 with a string of failed recordings.Powered off and on again at mains. This seems to have resolved the issue.

    #84285
    grahamlthompson
    Participant

    If you do a search there are similar reports on many forums. Seems to be a major screw up at Freesat (And maybe Freeview)

    #84286
    Anonymous
    Inactive

    Just checked my 1000S box…. I have a failed recording for BBC1 at 21:28 to 21:28 last evening. Strange, as we were out for the evening, with the box in standby, and nothing scheduled to record !

    I support a couple of elderly neighbours with their G1 boxes, so guess I need to do some house-calls later this morning to make sure they are OK.

    #84287
    Anonymous
    Inactive

    Same here. Now and next blank, but all EPG info present. All Saturday evening recordings failed. Rebooted and did disk cleanup, but no difference. A bit relieved as thought my box may finally be going.

    Hairbear

    #84288
    Anonymous
    Inactive

    No EPG at all and recording failed. I gather this has been the case since about 5pm yesterday. No idea if Humax know or care.

    #84289
    Anonymous
    Inactive

    I have the same problem although EPG now and next has appeared for the moment.

    Failed planned recordings since last night but I can record by pressing the record button.

    #84290
    Anonymous
    Inactive

    The only programme of mine, that recorded last night, was on BBC4 but even that finished slightly early, the rest of my settings were stuck at a different time.

    #84291
    Anonymous
    Inactive

    Still have the same problem.Appears to be Freesat rather than Humax as I have the same issue on a Panasonic box. Tried Freesat to see if they had left some sort of recorded message about the issue.All gone home for the weekend ! Presume it won’t be sorted until tomorrow.

    #84292
    Anonymous
    Inactive

    So if the problem is with Freesat, or Humax, where do we find a their status pages for confirmation?

    #84293
    Anonymous
    Inactive

    My Humax box has done the same thing. it’s sort of stuck at about 4pm yesterday on the epg.

    My friends is like that as well and so is a Panasonic recorder so it’s not a problem with humax.

    #84294
    Anonymous
    Inactive

    Our now and next and epg have returned – but scheduled recordings still do not function.

    Emailed Humax – they usually have knowledge of what’s happening at Freesat.

    As it’s sunday they may not be around, but we’ll post if we get a reply.

    #84295
    Barry
    Moderator

    As posted in tother thread:

    Welcome to all who are joining because of this issue.

    If anyone uses social media eg twitter (I don’t do social media) you could try sending freesat a message, but as it is the weekend might not get any response.

    I’ll highlight to Humax Towers contacts tomorrow, but almost certainly beyond their control.

    #84296
    Anonymous
    Inactive

    Yes same issues here.

    Foxsat-HDR, EPG populates but ‘information’ bar on each channel is stuck around 5pm yesterday (10.02.2018), failed recordings to from last night.

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