newbie with Problem!

For many years, I’ve recorded Radio programmes firstly on a Foxsat satellite unit and then latterly on a FVP 5000 freeview unit, and transferred the recordings onto a USB stick and then played that radio recording in my car with no problems. Unfortunately, both these units have died and gone to the reclamation centre in the sky. So I bought a new Aura unit, expecting to be able to continue doing this – unfortunately whilst I’m able to record an FM radio programme, and replay it via the Aura unit it has proved impossible to transfer the radio files off the Aura to do this. Humax suggested using the open source programme, Filezilla to transfer files; which it will do – but only once in a blue moon. I have noticed that Filezilla does work, but only after a factory reset, and then only once, when something must change in the Aura; it only works with rare frequency after that. The mobile app (p31 in the manual) claims to allow you to convert programmes to a mobile format – but as soon as you select a radio programme the option to convert to mobile format disappears.

So my plea to the user group is: does anyone know how to get Filezilla working properly; or a different piece of FTP software that does work with FM radio programmes to get them off an Aura unit; or any way at all to transfer radio programmes from the Aura? I suppose that I could play a radio file, and then record it on my laptop – but that would mean an hour’s programme would take 1 hour to record which would rather defeat the object.