Channel received by TV but not by Hummy

Forum Forums Freeview HD FVP 4000T, 5000T Channel received by TV but not by Hummy

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  • #21543
    Anonymous
    Inactive

    If I select Ch11 on my TV that’s what I get. The Signal comes through the Hummy to the TV but if I try for the same channel through the Hummy it tells me the signal is too weak Since it’s the same aerial I can’t understand why. It is Sky Arts and the Hummy recognises it as such but tells me it can’t receive it. Any thoughts?

    #101839
    grahamlthompson
    Participant

    guygrand – 5 mins ago  » 

    If I select Ch11 on my TV that’s what I get. The Signal comes through the Hummy to the TV but if I try for the same channel through the Hummy it tells me the signal is too weak Since it’s the same aerial I can’t understand why. It is Sky Arts and the Hummy recognises it as such but tells me it can’t receive it. Any thoughts?

    If you tune to 19 Dave and bring up the signal test what does it say the signal strength and quality is ?

    #101840
    Anonymous
    Inactive

    Tells me the signal is too weak to receive (but knows it’s Dave)

    #101841
    grahamlthompson
    Participant

    guygrand – 4 mins ago  » 

    Tells me the signal is too weak to receive (but knows it’s Dave)

    Do you have channel numbers in the 800’s in your epg ?

    If so is there a Sky arts on a different channel number ?

    Do you know which is your best transmitter ?

    #101842
    Anonymous
    Inactive

    No 800s. Bluebell Hill is the transmitter. It is famously rubbish but I will try a manual retune. Many thanks.

    #101843
    Anonymous
    Inactive

    You should need to retune UHF Channel 43 for Sky Arts on Bluebell Hill. That is ARQ-A. Try checking the quality reading on that channel first.

    #101844
    Anonymous
    Inactive

    Have triad retuning manually but tv picks up the stations while gummy identifies them but says “sigma alpha too weak”. Amazing as the tv signal is fed through the humax. Thanks for all your help anyway.

    Cheers chaps

    #101845
    Anonymous
    Inactive

    Here’s a thing. Just retuned again and everything now ok, just as I was about to send it back. Thanks for all your help but looks to me like some sort of intermittent fault. I noticed,doing a signal check in Settings, that the list says Tuner 1 100% but zeros for Tuners 2 and 3. Haven’t a clue what this signifies- has anyone?

    #101846
    Anonymous
    Inactive

    The answer is in the FAQ’s.

    #101847
    Anonymous
    Inactive

    What faqs?

    #101848
    Anonymous
    Inactive

    The great big FAQ section on the front page of this forum.

    #101849
    Anonymous
    Inactive

    I don’t see anything there. If you know the answer perhaps you can tell me. Is that a problem?

    #101850
    Anonymous
    Inactive
    #101851
    Anonymous
    Inactive

    Yeah, right. Still can’t see it and just hoping someone on here knows the answer, since you obviously don’t.

    #101852
    Anonymous
    Inactive

    What do you get when you click on the My Humax logo at the top left of the screen?

    Or when you click on the link I have given you?

    And plenty of people (including me) know the answer, otherwise I wouldn’t know that the answer is in the FAQ’s.

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