can't access recordings

Forum Forums Freeview HD FVP 4000T, 5000T can't access recordings

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  • #19229
    Anonymous
    Inactive

    Pressing the big blue home button doesn’t do anything so I can’t access recordings or settings. The other button for on demand works. Customer services tell me its because I kust have a network connection issue. Can’t see how that could be true as Iplayer etc. Work fine through the on demand button. It is actually recordings already on there that I have a problem with. They are stored on the unit itself so how could network issues cause this problem. This issue happens about once a week and eventually it works of its own accord. Any ideas?

    #80311
    Anonymous
    Inactive

    You could start be telling us which box you have so those with relevant knowledge can help.

    #80312
    Barry
    Moderator

    1. Did you try suggestions from members the last time you asked same question:

    https://myhumax.org/forum/topic/cant-access-recordings

    #80313
    Anonymous
    Inactive

    Yes I tried the suggestions (which I had tried before posting) I have the fvp4000t 500gb. one new thing I was asked to do was press and hold the zero and ok button. this brings up a remote menu with options 1 to 6 – it doesn’t say what the options actually are. I was advised to select 3. This has not made any difference

    #80314
    Barry
    Moderator

    This FAQ explains the remote coding.

    If unit still in warranty contact Humax Support, they may decide to send you a new remote.

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