Can't access Home page

Forum Forums Freeview HD FVP 4000T, 5000T Can't access Home page

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  • #18609
    Anonymous
    Inactive

    Hi, I’ve had my 4000T 1Gb for just over a year now (typical) but today the big blue home button has stopped responding so I can’t access the settings, recordings, etc… and the pause live TV has stopped working. I’ve tried everything I can think of, but my only finding is that when I select the source on my Samsung TV, the source seems to be switching to HDMI CEC Anynet+ but even when switching back to the HDMI source the unit fails to respond to the Home button. I’ve noticed that I can access recordings through the Network source, but can’t FF or RWD. Has anyone else experienced this or know how to resolve it? Thank you.

    #75862
    Anonymous
    Inactive

    I’ve had this a couple of times. Unplugging the power to the box, counting to 10 to let any settings clear down and then re-connecting worked for me.

    #75863
    Anonymous
    Inactive

    Hi, I tried this numerous times yesterday without success but it seems to have worked this morning. Thanks for taking time to reply.

    #75864
    Anonymous
    Inactive

    My 1TB box spent most of yesterday pretending that the home button didn’t exist. It wouldn’t even respond to the home button on the ios humax remote app. I eventually got it to work again after the 3rd or 4th power cycle.

    #75865
    Anonymous
    Inactive

    I’ve also experienced a non responding Home button for the first time (much to the irritation of my wife who was intending to catch up on various soap recordings in my absence). Software is the latest 1.01.49

    The resolution was to completely switch off the mains supply and re-boot.(This was much easier on earlier HUmax PVR’s 9150 and 9300 which had a mains switch on the back of the box)

    Is this inoperative Home button a common problem that we might expect Humax to investigate and fix at a future software update?

    #75866
    Anonymous
    Inactive

    I reported this to Humax while using a beta version of the new software and others may have done, but I have not experienced the problem with the public release version.

    David.

    #75867
    Anonymous
    Inactive

    Got the same thing tonight, few days ago it was no schedule or recordings, getting a bit fed up with this now.

    #75868
    Anonymous
    Inactive

    captgeneralmark – 3 weeks ago  » 

    My 1TB box spent most of yesterday pretending that the home button didn’t exist. It wouldn’t even respond to the home button on the ios humax remote app. I eventually got it to work again after the 3rd or 4th power cycle.

    Had another inoperative home button occurrence tonight; second since the last Nov 28th update. Fortunately the first power cycle fixed it but it’s rather irritating especially since no old recordings can be accessed if the PVR is already recording a programme.

    #75869
    Anonymous
    Inactive

    The Home button isnt working on our box. Tried unplugging for 30 seconds. No success. Bit miffed. It only worked the 1st day we got it. It hasn’t worked since. We cancelled Sky and bought this expecting better things, but it’s been a real letdown

    #75870
    Anonymous
    Inactive

    Take it back.

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