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Using RM-LO8 remote for a FVP4000T device, my mum cannot remove the display of the On demand screen on her Samsung TV. None of the buttons on her remote seem to be working except for the volume. She has switched off both the TV and FVP, unplugged and then turned back on but still finds she is looking at the On demand page. She can hear the sound of the live TV programme she wants to watch, but cant see the programme itself. Anybody else had a similar problem and if so what did you do. BTW I know her internet is OK as we have just had a skyoe call so she could show me what she was seeing! All help gratefully received! Thnx
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Try taking the batteries out of the remote, press OK and 0 (zero) simultaneously for 30 seconds, replace batteries and try again.
Thanks for the info. I’ll use that if this happens again. Last night she turned everything off and then turned on again this morning and all OK.
Mum is mid 80’s and is coping well by enlarge with “new technology” but she is struggling to fully follow the user guide for the Humax. Does anyone know if there is a “Dummies” guide to using the RM-Lo8 hand control. I dont live near her (nor do I have Freeview as I can;t get reception) so it is really difficult trying to assist over the phone – so anything that makes things easier …..
You can view/download the user guide here:
http://uk.humaxdigital.com/wp-content/uploads/sites/6/2016/10/FVP-4000T_Manual.pdf
Note the remote covered in the manual is the older one not same as your Mum’s but only a couple of differences.
For reference this is the remote this is the RM-L08 remote:
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