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Hello.
I’m having a problem with my Humax box. The issue is, every time I cast from the YouTube app on my Android phone to the box, the box restarts. There is no error given, the screen goes black and it restarts. This is a recent issue as I used to be able to cast from the YouTube app on my phone to the box.
I’ve tried a factory reset but that has not fixed. Does anyone have any advice or know of any solutions?
Welcome to our Forum
I can replicate casting to HDR 1000S/1010S, have alerted Humax Towers to the problem.
Edit: Only tried casting from and android mobile.
Further Edit: Acknowledged by Humax Towers, cause under investigation.
Barry – 11 hours ago »
Welcome to our Forum
I can replicate casting to HDR 1000S/1010S, have alerted Humax Towers to the problem.
Edit: Only tried casting from and android mobile.
Further Edit: Acknowledged by Humax Towers, cause under investigation.
That’s good to hear. Will they let us know if/when they fix it?
i had the exact same issue, i found that uninstalling youtube updates on my android solved this problem instantly. so i think it the youtube app itself.
The Humax box downloaded an update last week which seemed to fix it for a while, but then it went back to not working.
Tylers – 17 hours ago »
i had the exact same issue, i found that uninstalling youtube updates on my android solved this problem instantly. so i think it the youtube app itself.
I’ll try this, and see if it works.
Any update on this, it’s still an annoying issue.
Sherbet66 – 22 hours ago »
Any update on this, it’s still an annoying issue.
Tylers workaround does the job, though it is a slight annoyance to uninstall the app taking it back to the stock version.
It’s more likely that this issue will be fixed in an update to the YouTube app rather than on the Humax Box.
My Humax HB-1000S was crashing and rebooting every time I tried to cast YouTube to it from my iPad yesterday. I tried again today and it was the same. This had worked without issue for a couple of years but I hadn’t used it recently.
I’ve just gone into the iPad YouTube app settings and clicked Watch On Tv. I guess this searches again for available clients on the network? Anyway, having done cast this to the Humax from IPad again without it crashing.
I’m on YouTube app version 12,34 dated 5th Sept which I received on 6th. So the latest version was crashing until I relinked the app to the box. If it starts rebooting again I’ll let you know!
I am having exactly the same issue on my 1100S. (YouTube runs fine but if I then cast from any other device to watch a video / watchlist from my iPhone on my TV through my 1100S then the humax box reboots immediately with no error message, error code or anything else to indicate any fault has been noticed.)
Incidentally, casting from the same app(s) on the same devices to my PS3 works fine with no crashing at all.
I am using an 1100S and an iPhone. It also happens with my iPad and when trying from my wife’s android phone and android tablet.
I noticed a previous comment that an update to the phone’s app may have been the start of this and that it is therefore the phone app that’s at fault. No. It may possibly be when this started but if my phone is capable of crashing a set top box then it can only be something that the setup box isn’t handling well, which I imagine is what was meant.
Barry – 3 months ago »
Welcome to our Forum
I can replicate casting to HDR 1000S/1010S, have alerted Humax Towers to the problem.
Edit: Only tried casting from and android mobile.
Further Edit: Acknowledged by Humax Towers, cause under investigation.
Can you please update Humax Towers that there are other models affected?
Thanks.
I am getting the same problem. I have an HDR 1100S and when casting from YouTube on iPhone X or iPad Mini the Humax box restarts itself. I’ve tried the workaround mentioned above but there is no setting for Watch on TV in either the iPhone or iPad YouTube app.
On the iPad app you need to get to the highest level screen. This has the YouTube name and red logo at the top left of the screen and (in my case) a capital A (my initial?) in a dark circle on the top right of the screen. Click the dark circle and you should see the Account screen and, half way down, the Settings icon. Click this and you should see Watch On TV.
Same here. If I cast from the YouTube app on my iPad to my HB-1000S (device name FS-HMX-02A- etc) the box immediately crashes then shuts down (red light on front).
The only workaround I’ve found is:
– on the Humax, go to On Demand > YouTube
– When the YouTube app is open, press left and select Settings from the menu
– Select “Link TV and Phone”
– Select “Link with TV Code” and follow the instructions
– In the YouTube app on your iPad, click the cast icon and select the device “YouTube TV”.
This however is only a workaround and an inconvenient one too as you need to first open YouTube on the Humax box for the “YouTube TV” device to appear on the iPad.
Humax really need to fix this and restore the ability to directly cast to the box – crashing and powering down is about as user-unfriendly as it gets!
G.
Sigh. Completely agree and sympathise. The integration by Humax of app and settop box seems uncontrolled. Things that used to work then break or start behaving in illogical ways and it takes a year to fix. I sense a small team with an inadequate budget. They corrected one introduced error I reported, for which I am grateful.
At least it’s not as bad as the Amazon Firestick where the app and device do integrate OK via TV code but Amazon have not decided that they’re not going to play nicely and share their toys so are removing YouTube from 1/1/18.
Did you know it used to be possible to fly commercially from UK to NY in less than 3.5 hours but we have now progressed?
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