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I’m having difficulties working out which device in my setup is causing my TV to go black (no video but sound continues).
My Aura and a Sony UHD Bluray are plugged into a Marantz NR-1711 AV amp and the AV is connected to an LG OLED48C24 TV (eARC). All connections are via certified HDMI 2.1 cables capable of 8k video.
Every few days whilst watching TV through the Aura, the screen blacks out and the TV reverts to showing its screen saver. As stated above, the sound continues normally. If I turn off the Aura and switch it back on the picture is restored. On rare occasions I have seen a message which states, “The programme cannot be viewed via HDMI connection because your TV does not support digital content protection (HDCP).” This is patently not the case. Once when I got this message, I had to switch everything off, disconnect and reconnect all the HDMI cables before the error cleared itself.
I assume the HDCP error message is coming from the Aura, but it’s not easy to work out which device is at fault, never mind how to cure it.
Any ideas, folks?
Mine does this occasionally it’s a case of unplug everything and re plug in that seems to sort it
Hi all,
I have a Humax Aura that’s about 2 years old, the problem I have is suddenly when you change channels the screen goes black after precisely 4 seconds!!, the banners still show and you can press the info button and it works but still no picture, if you change the channel again it will work for 4 seconds and then go black again,
It still records and you can watch the recording without any problems, the catch up tv and apps all still work without any issues.
I have done a factory reset on it but as soon as you change the channel again it runs for 4 seconds and then goes black again,
I’m at a loss to figure it out so any ideas would be appreciated.
Ps, I have a T 2000 which I keep as a backup which is years old but keeps on going.
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