Black Screen bug. Solved

Forum Forums Freeview HD Aura UHD Black Screen bug. Solved

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #23061
    Anonymous
    Inactive

    I’ve raised the black screen bug a few times here, even raised it with humax without any acknowledgement at all. This is where you can access everything but live TV which just shows a black screen and the only method to restore live TV is to power off completetly and it takes a few minutes to restart Android. I thought I was going mad and after 3 months of dealing with this issue I finally diagnosed this bug myself and found the solution. You can all try this at home to confirm the bug and I’ll be posting it to Humax with my sanity fully restored.

    [url=https://youtu.be/VbT1XRRfWXE

    ]Black screen bug solved[/url]

    #112255
    Anonymous
    Inactive

    Link has been disabled so I’ll give it another try

    Black Screen Bug

    #112256
    Martin Liddle
    Participant

    Chrissssss – 2 hours ago  » 

    Link has been disabled so I’ll give it another try

    Black Screen Bug

    Interesting. I think there are other forms of the black screen bug where it can be recovered from by changing channel or starting to play a recording and then stopping it but I do agree that sometimes nothing will restore the live TV display other than a power down but your approach of restarting the apps sounds very interesting and I will try it next time I see the problem. Thank you.

    #112257
    Anonymous
    Inactive

    Interesting, but not something I have experienced so far as far as I can remember.

    #112258
    Anonymous
    Inactive

    Just use one of the apps immediately after start up for 10 mins+ then go back to live TV

    Haven’t managed defined specific timings yet but we watch music videos on yt a lot (Glasdenbury). Just noticed it’s same with BBC iPlayer

    #112259
    Anonymous
    Inactive

    I use YouTube, iPlayer and Plex daily and haven’t experienced it yet.

    #112260
    Anonymous
    Inactive

    Mine is where switching channels from the EPG resolves the issue. It often happens at 7pm, when BBC4 starts. I am also getting the message on the TV about the Aura’s ability to record HD yet this is not supported by TV stations (Sony Bravia) I get sound but no picture. I think it might be something to do with the telly blocking the HD signal. Then again…

    Not a good box, but hey they’re gonna come up with a new one.

    #112261
    Anonymous
    Inactive

    I’m sure they will be coming out with a new one but I won’t be buying any as clearly Humax do not give a **** about their customers after how they have handled the Aura debacle.

    #112262
    Martin Liddle
    Participant

    I finally got a chance to test the fix for the black screen bug. I had brought the Aura out of standby and live TV was working, I attempted to play a recording and got a black screen, I stopped the recording and live TV was still working. I tried the suggest fix of “Restart all apps” and now both live TV and recordings produced a black screen. Putting the box into standby and waiting for it to shutdown and then restarting fixed the black screen problem for both live TV and recordings. My conclusion is that there are several causes of the black screen problem and the suggested fix does not cure all black screen problems.

    #112263
    Anonymous
    Inactive

    Chrissssss – 1 year ago  » 

    I’ve raised the black screen bug a few times here, even raised it with humax without any acknowledgement at all. This is where you can access everything but live TV which just shows a black screen and the only method to restore live TV is to power off completetly and it takes a few minutes to restart Android. I thought I was going mad and after 3 months of dealing with this issue I finally diagnosed this bug myself and found the solution. You can all try this at home to confirm the bug and I’ll be posting it to Humax with my sanity fully restored.

    [url=https://youtu.be/VbT1XRRfWXE

    ]Black screen bug solved[/url]

    That sounds frustrating! I’m actually facing a similar issue but with a white screen instead. I have tried everything from restarting to resetting, but no luck so far. Would love to know how you diagnosed and fixed yours might give me some ideas!

    #112264
    Anonymous
    Inactive

    victoranthony – 5 hours ago  » 

    Chrissssss – 1 year ago  » 

    I’ve raised the black screen bug a few times here, even raised it with humax without any acknowledgement at all. This is where you can access everything but live TV which just shows a black screen and the only method to restore live TV is to power off completetly and it takes a few minutes to restart Android. I thought I was going mad and after 3 months of dealing with this issue I finally diagnosed this bug myself and found the solution. You can all try this at home to confirm the bug and I’ll be posting it to Humax with my sanity fully restored.

    [url=https://youtu.be/VbT1XRRfWXE

    ]Black screen bug solved[/url]

    That sounds frustrating! I’m actually facing a similar issue but with a white screen instead. I have tried everything from restarting to resetting, but no luck so far. Would love to know how you diagnosed and fixed yours might give me some ideas!

    The thread you started here on your issue has vanished before you were able to provide the extra details you were asked for however the thread you started on the other site has had several replies which I see that you have read this morning but failed to respond to those trying to assist you. If you want a solution you need to communicate, provide more detail if asked, explain what solutions you have tried so far and whether those offered by others failed and then you will get more input. If you just read without any further posting people will assume you are not worth wasting their time on. Also you have posted here in a thread dealing with the Humax Aura when you stated on the other site that you have a PVR-9150T. There has been several instances of bogus new members joining the other site recently and posting in old threads in order to gain credibility and I am sure you would not want people to think that you are one of those.

    #112265
    Anonymous
    Inactive

    Don’t be shy victoranthony, I see you were back again at 5.45am and still have not replied here or to the several people offering you help on the other site.

    #112266
    Anonymous
    Inactive

    Suspicions confirmed by mod on other site ……………

    “victor-anthony joined the forum using an IP Address from Japan (VPN Server), then less than a minute later was using an IPv6 Address from India, which he posted the thread from. Yesterday morning he had switched to an IP Address from Germany (VPN Server), and this morning he was back using an IP Address from France (VPN Server).”

    @barry Ban the Backar chodu

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The inner genius!