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Hello, when viewing UHD programmes on BBC iPlayer I only receive stereo sound as decoded by my Denon 2800, this is via HDMI. I have spoken to HUMAX and have tried several settings but still no joy. When I run iPlayer on my LG OLED TV the Denon receives a Dolby Digital signal via optical. The Aura box works fine for with on air Dolby broadcasts. Anyone else experiencing this issue?
I don’t know what your TV is outputting but iPlayer is only stereo.
You must choose between 4K and stereo or HD/SD and Surround. So we only watch sport and documentaries on iPlayer.
Its not an Aura thing it’s an iPlayer thing.
I can’t believe Humax support don’t know this. Actually I can.
Edit – Just to clarify its not just 4K, all of iPlayer is stereo.
Hello Dave, are you sure? I have tried feeding my LG TV into the Denon AVR and it delivers a Dolby Digital signal on most iPlayer UHD programmes
I would guess your TV is sending out Dolby Digital 2.0 or it’s doing some up conversion but iPlayer is definitely just stereo.
I have a Firestick and AppleTV and their forums also complain about the lack of surround on iPlayer.
This is one rumour as to why but I find this hard to believe.
“BBC made a conscious decision a couple of years ago to only stream iPlayer shows in stereo 2.0.
This was in response to the moaning about “mumbling” on BBC TV shows, with Jamaica Inn receiving 2000 complaints.”
Thanks Dave, I really didn’t know that, I wonder why the BBC don’t publicise that?
Probably because
“Watch all episodes of Doctor Who on iPlayer but by the way its without surround sound that you could have had if you’d watched it live or recorded it”
Wouldn’t go down to well.
And the fact that there is surround on live TV makes me doubt the above rumour.
I too find it frustrating that iPlayer still does not handle 5.1. I think I read that the reason (excuse) was that most people did not have the hardware for 5.1 and don’t really care that it’s only stereo. I would disagree and if people enjoy 4K on iPlayer they want 5.1 too as they probably have the hardware. If they can broadcast it live with 5.1 why can’t iPlayer handle it? Is it a bandwidth issue?
Also a bugbear for me. I watch Planet Earth III in 4k UHD for the stunning picture quality, but hate the lack of DD 5.1 which I know is on the terrestrial BBC One HD channel. For these types of programme, HD looks positively blury in comparison to 4k UHD. The BBC needs to drag itself into the 21st century.
Whilst the BBC may need to drag itself into the 21st Century re audio in UHD streaming, perhaps the likes of
ITV, Channel 4 and Channel 5 could drag themselves into the 20th Century.
VitaminD – 23 hours ago »
Whilst the BBC may need to drag itself into the 21st Century re audio in UHD streaming, perhaps the likes of
ITV, Channel 4 and Channel 5 could drag themselves into the 20th Century.
Indeed, my own view is that the small percentage of people who watch in surround (which has seen a bit of a downturn in recent years as small screen viewing has increased) means many channels don’t see the need.
The BBC as a public service broadcaster does at least make some effort.
Other streaming services offer select programming in 5.1 but I think there’s only one service offering 7.1
Given that viewers with surround setups are likely to spend more then I think there’s a gap in the market for a good quality 4K/8K streaming service with surround.
A lot of our viewing is done just in stereo, the amp is rarely turned on when using the Humax it is however always used with the AppleTV and Blu-Ray and often with the Firestick.
Disney, prime, AppleTV and I believe Netflix, as I don’t have it, all do programs in Atmos (7.1.4).
ITV will never use Dolby as Dolby considers each region to be a separate channel so wants a fee for each one.
What I do find annoying is having to choose between 4K stereo and HD surround for the same program.
That Aura sends iPlayer in stereo is the reason I use it for that app, rather than the app on my smart TV… the ‘fake’ Dolby 5.1 is very quiet and lousy, but my soundbar will take the stereo and do a much better job
Dave480 – 6 days ago »
Probably because
“Watch all episodes of Doctor Who on iPlayer but by the way its without surround sound that you could have had if you’d watched it live or recorded it”
Wouldn’t go down to well.
And the fact that there is surround on live TV makes me doubt the above rumour.
Dr Who last Saturday was in stereo only on my Foxsat-HDR recording.
The Boat is in 5.1, though.
Some of it used to be down to BBC only doing 5.1 mix for overseas sales (BBC Studios formerly Worldwide paying for the additional work / cost for that).
Strictly is another show that used to be 5.1 (Live not the Results) but is only 2.0 nowadays.
Dr Who came through in 5.1 on my recording on the Aura.
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