BBC iPlayer not working on HDR 2000T

Forum Forums Freeview HD HDR 1800T, 2000T BBC iPlayer not working on HDR 2000T

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  • #16389
    Anonymous
    Inactive

    Is anyone else having iPlayer problems.

    When I try to access mine, the white arrow rotates very rapidly and I eventually get a message saying there is a temporary problem (01100). However, the BBC News player works perfectly on the Humax portal and an iPlayer on another bit of hardware works fine too.

    Any ideas please?

    #57923
    Barry
    Moderator

    I’ve just tried a couple of programmes and it appears to be working now.

    #57924
    Anonymous
    Inactive

    No, still not working here – still shows the ‘Something went wrong displaying the programmes (01100)’ notice (as it has been doing since Sunday at least).

    #57925
    Barry
    Moderator

    Umm strange – Have just completed streaming portions of 6 different programmes from iplayer front page no issue (did the same on a 1800T as well)

    Anyone else having problems?

    #57926
    Anonymous
    Inactive

    Before applying the nuclear solution – reset to factory defaults – I accessed the myHumax website and spotted that there was no device recorded (even though most Portal apps were still working…). So went through the registration code process again and re-added the 2000T and, low and behold, iPlayer now works properly again.

    Not sure what could have caused the device to de-register itself but am glad I’ve found a solution to the problem (just in time for Christmas too!).

    #57927
    Barry
    Moderator

    Even stranger – The 2000T I used is no longer registered, and the 1800T I also used as a confidence check has never been registered on myhumax app site.

    #57928
    Anonymous
    Inactive

    So what then is the theoretical need for registering each device on the myhumax site? I thought the portal did not work at all if you didn’t go through the registration process…?

    #57929
    Barry
    Moderator

    IIRC – Registration is only needed if you want to manage apps that are not ‘featured ones’

    #57930
    Anonymous
    Inactive

    Thanks.

    #57931
    Anonymous
    Inactive

    Tried the BBC iPlayer for the first time in a few weeks tonight and this problem (*) appears to have returned. Anyone else experiencing it? Any suggestions please?

    * the white arrow rotates very rapidly and I eventually get a message saying there is a temporary problem (01100). However, the BBC News player works perfectly on the Humax portal and an iPlayer on another bit of hardware works fine too.

    #57932
    Barry
    Moderator

    Working OK on my 1800/2000T (only tried 2 programmes) – BBC may have had server issues over the weekend which could have caused problem.

    #57933
    Anonymous
    Inactive

    Thanks Barry. Mysteriously working ok tonight so don’t know what the problem was yesterday!

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