Aura stutter on Live TV pause

Forum Forums Freeview HD Aura UHD Aura stutter on Live TV pause

  • This topic has 2 replies, 2 voices, and was last updated 5 years ago by Anonymous.
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  • #21326
    Anonymous
    Inactive

    I just bought a new box and I find when I pause live HD TV and resume playback, after about every 5-10 min period, the screen stops and resumes to jump about 3 seconds. It’s not a signal issue as I can rewind and playback the same scene without fault. Anyone found this? Tried resetting the box on advice from Humax support but get the same issue. Thinking of asking for a refund. :-(

    #100110
    grahamlthompson
    Participant

    MisterE – 4 hours ago  » 

    I just bought a new box and I find when I pause live HD TV and resume playback, after about every 5-10 min period, the screen stops and resumes to jump about 3 seconds. It’s not a signal issue as I can rewind and playback the same scene without fault. Anyone found this? Tried resetting the box on advice from Humax support but get the same issue. Thinking of asking for a refund. :-(

    While paused did you switch to another input on your AVR/TV and switch back to resume playback ?

    If so already reported this problem. Switching away from the hdcp locked input releases the pause. It does not happen on either the FVP-5000T or the G2 freesat boxes.

    #100111
    Anonymous
    Inactive

    Thanks for the info. No I didn’t switch input. It happens repeatedly pausing Live TV and replaying. No scheduled recordings are happening in the background so it is not under any load. This is a major feature for me as I hate watching ads… My old Humax never had these issues. I have packed the Aura back in its box to return :-(

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