Aura Mobile App

Forum Forums Freeview HD Aura UHD Aura Mobile App

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  • This topic has 7 replies, 5 voices, and was last updated 1 year ago by Anonymous.
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  • #23602
    Anonymous
    Inactive

    Hi again, I have now set up my Aura Freeview box without any major issues.

    I am now trying to install the Aura app on my Android phone from the play store and it tells me it cannot be installed as it was built for an older version of Android.

    I am aware that the play store isn’t always up to date. Can anyone advise where there is a more up to date Aura app of if in fact there actually is one?

    I checked the Humax Web site and couldn’t find anything

    #115254
    Martin Liddle
    Participant

    HammerDave – 29 mins ago  » 

    I am aware that the play store isn’t always up to date. Can anyone advise where there is a more up to date Aura app of if in fact there actually is one?

    I checked the Humax Web site and couldn’t find anything

    Which Android version is your phone using?

    #115255
    Anonymous
    Inactive

    My phone is on Android version 14. I also tried putting it on my tablet that is using Android 13 but still get the same message.

    #115256
    Martin Liddle
    Participant

    HammerDave – 19 mins ago  » 

    My phone is on Android version 14. I also tried putting it on my tablet that is using Android 13 but still get the same message.

    I am on Android 14 and the app is installed and working for me. I suggest you give Humax support a phone call.

    #115257
    Anonymous
    Inactive

    My phone is on Android version 13 and when trying to get the Humax Aura app I am also getting “This app isn’t available for your device because it was made for an older version of Android”

    #115258
    Anonymous
    Inactive

    I’ve just managed to install the app on an Android 13 phone with no problems.

    #115259
    Anonymous
    Inactive

    Thanks for the responses, I have kept trying without success.

    I have now contacted Humax support, hopefully they will have a solution, will update here with their response.

    #115260
    Anonymous
    Inactive

    I have a similar problem – the app does not even appear on Play on my Android smartphone (Android 14) but is offered to other devices I have. I have it successfully installed on an Amazon Fire tablet (unknown Android version, Fire OS).

    I wait to hear what success or otherwise ‘HD’ has with Humax ‘help’ and hope it is better than mine!

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