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So I have been using the Aura app successfully, until the latest update of the app, it no longer recognises the box. It says the box needs to be on the same network as the phone with the app on it which of course it is. I have tried uninstalling and re installing the app, clearing the cache etc etc, but it still will not connect anyone else having this issue? Mine has gone from a good app working well to totally useless after the update.
Which version of the app are you using, iOS or android?
Android version 1.0.7 re installed yesterday
1.0.7 working for me. if you click on the three horizontal lines what does it say
It should have the e-mail address you registered with MyHumax.net
FVP-4KGTR is connected
Your local IP address.
If not click on settings Delete the device and add it again at MyHumax.net
It says no device added and will not let me add a device just says it cannot find the box on the network which of course it is on.
If you have a windows PC does the box appear in the Network options. If you right click and choose properties does it have a ip address that matches your router ?
[attachment=86717,1804]
yes it does
I get this from time to time.
In my case its caused by a very simple thing.
I have a quest network on my router with different SSID. Lets say one is called Main the other Guest.
Despite the settings on the router allowing Main and Guest to “see” each other through the router, the ethernet connected Aura and phone wont communicate via the router unless the phone is connected to Main. Other items dont show this effect.
So – the Aura must be doing something “special” in network terms. What … I have no idea.
But unless the phone is on Main rather than Guest it does not connect via the Aura app.
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