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- This topic has 5 replies, 4 voices, and was last updated 7 years, 8 months ago by
Anonymous.
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April 2, 2018 at 6:19 am #19793
Anonymous
InactiveHi spoken to humax 5 times about about no connection to apps, when you click on apps to go to youtube etc it says i need to be connected to internet, well it is connected. They told me to try a few things which didn’t work and then said to reset humax to factory settings which i did twice. Still cant connect to apps and now i dont have the use of the freeview red and green buttons either
April 2, 2018 at 6:30 am #85356Barry
ModeratorWelcome to our Forum

Which Humax unit, and confirm your locale, according to profile and IP you are not in UK.
April 2, 2018 at 9:08 am #85357Anonymous
InactiveSorry im in Australia hms- 1000t
April 3, 2018 at 3:05 am #85358Anonymous
InactiveCan I have an answer because im from Australia or is it not accepted thanks everyone
April 3, 2018 at 6:21 am #85359Anonymous
InactiveI can only suggest the standard answer for persistent internet failure to connect – you did not specify how you are connected.
I will omit the reset to factory settings as you have tried that.
If not by cable change to cable.
Reboot your router and after the reboot is complete, Restart your HMS-1000T. Then check the network status in settings – Ensure you are set to connect automatically.
April 3, 2018 at 6:29 am #85360Anonymous
Inactiveessy – 3 hours ago »
Can I have an answer because im from Australia or is it not accepted thanks everyone
This forum is not part of the Humax the coporation. Its a self-help forum. Its members are mostly those who own Humax UK products.
Not all members log on and read the posts everyday and also have time to answer, and they may not think their experience is comparable.
For Humax unit specific suggestions you’ll need to be patient to see if any one with the nearest versions we have in the UK (FVP-4000T/5000T) can draw on similarly experience.
In the meantime have you used a site internet search of this site to try and identify anything similar for the UK models, particularly the FVP-4000T/5000T.
Presumably you’ve already tried the whirlpool site, which although does not appear to be very active does have more HMS-1000S owners as some of its members.
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