Anyone as fed up as we are!

Forum Forums Freeview HD FVP 4000T, 5000T Anyone as fed up as we are!

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  • #17777
    Anonymous
    Inactive

    What a pile of junk. We are at the point of throwing the box in the bin. Currently we are experiencing

    Humax remote operates TV on and off.

    Humax remote doesn’t always operate Humax box.

    Unable to power Humax box on and off with remote. Have to disconnect and reboot.

    So far 8 recordings have stopped recording between 7 and 11 minutes.

    If the TV is turned on with TV remote . Then Humax remote switched TV off.

    Then there’s the TV guide . Who dreamt that design up? No where as good as older models.

    Also the recordings list. We don’t pictures of the programmes. A sortable list is totally sufficient.

    This has to rank as the worst purchase we’ve ever made. Humax your reputation is sinking fast. I wouldn’t recommend anyone to buy Humax products as they currently stand. Poor value, built by chimps for chimps.

    Rant over.

    #69320
    Anonymous
    Inactive

    The problem is that because it’s such a rant it’s difficult to advise or help as you don’t tell us anything about your current set up e.g. T.V. model and year, how everything is cabled up etc. etc.

    #69321
    Anonymous
    Inactive

    Join the queue! See the other posts on the forum, I thought the era of releasing a product with this number of bugs had passed.

    #69322
    Anonymous
    Inactive
    Quote:
    The problem is that because it’s such a rant it’s difficult to advise or help as you don’t tell us anything about your current set up e.g. T.V. model and year, how everything is cabled up etc. etc.

    When I buy an off the shelf product I expect to it work. Simple as that. The fact that Humax as a Company are happy to sell product in such a poor finished state speaks volumes.

    As the CEO of GM once described Microsoft. If I built and sold cars as they build software we’d be out of business.

    #69323
    Martin Liddle
    Participant

    Thrugelmir – 21 minutes ago  » 

    When I buy an off the shelf product I expect to it work.

    What software version is the box running?

    #69324
    Anonymous
    Inactive

    Guess i must be one of the lucky ones! Loving mine & no hassles what so ever.

    Yes the EPG could be better & hopefuly future updates will improve things but all in all a cracking piece of kit IMO.

    Hope you get it sorted!

    #69325
    Anonymous
    Inactive

    Thrugelmir – 10 hours ago  » 

    Quote:
    Humax remote operates TV on and off.

    Humax remote doesn’t always operate Humax box.

    Unable to power Humax box on and off with remote. Have to disconnect and reboot.

    ……………….

    If the TV is turned on with TV remote . Then Humax remote switched TV off.

    Sounds like HDMI-CEC to me – try turning it off on the TV – see the FAQ’s for what your brand calls it.

    #69326
    Anonymous
    Inactive

    Thrugelmir – 9 hours ago  » 

    Quote:
    The problem is that because it’s such a rant it’s difficult to advise or help as you don’t tell us anything about your current set up e.g. T.V. model and year, how everything is cabled up etc. etc.

    When I buy an off the shelf product I expect to it work. Simple as that. The fact that Humax as a Company are happy to sell product in such a poor finished state speaks volumes.

    As the CEO of GM once described Microsoft. If I built and sold cars as they build software we’d be out of business.

    No one is arguing against your assertion. It is a fact that the 4000T does appear to be having a lot of issues and as I have said repeatedly we appear to be living in an age where an increasing number of manufacturers are releasing products where the buyers are being used as Beta testers – usually the early adopters.

    However, people on this forum will try to assist you in solving some of the issues. In order for that to happen you have to work with people by providing basic information. I said only last week that it appears to take Humax around 12 months from launch for their products to become relatively bug free.

    #69327
    Anonymous
    Inactive

    Yes I had exactly the same problem. Also the device gets very hot! Not just warm but HOT! Returned for refund! Had 2 Humax devices before, both worked well. The 4000T is a pile of junk and should not have been released for general sale until ALL the bugs ironed out.

    #69328
    Anonymous
    Inactive

    Well I bought my Humax 4000T mocha about a couple of months ago from Argos and its been a great little machine, I have had NO trouble with mine at all. I have heard there as been a few bugs with this modal, but mine seems OK at the moment. But all I can say if the machine is faulty take it back to the shop, they are not cheap to buy ether. I think if a lot of people just took them back to the shop then Humax may start releasing a machine that works 100%, rather than 75% and saying we are working on it.

    #69329
    Anonymous
    Inactive

    Workarounds are:

    1 Switch off the HDMI control link on the TV. This means you will need to power on the TV separately and not automatically when the Humax comes on.

    2 Unplug the HDMI cable from the TV and use the RCA (3 phono-like cables) – this seems to get rid of a lot of problems.

    3 Be careful not to hold the POWER ON/OFF down too long or you will switch it on … and promptly switch it off. The repeat send on the remote control is very fast – check it by holding down GUIDE and see how fast it cycles.

    I hope these issues will be fixed by a Humax software update in the future …

    #69330
    Anonymous
    Inactive

    See FVP 4000T trial if you want to test the new software release.

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