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I have a HDR-1100S with recently updated Software version 3.00.44. In All-4, returning to a previously half-watched programme shows Resume on the thumbnail. However, when playing, it starts from the beginning.
This means having to watch a few adverts at the start, then I can fast-forward a lot, and then have to watch several more adverts before I can enjoy my programme again.
The issue was happening before the SW update as well.
Anyone seen this, know of a way round it?
TBH I have just about given up using All4 or whatever they are calling it now using my 1000s as it’s plainly broken and has been for some time. Tried again tonight. I was watching/trying to watch 24 hrs A&E which played up until the first ad break. That was it – when it tried to resume after the ads the picture just goes blocky, it then freezes and turns purple and green, no more programme, good night Vienna and not for the first time either
I know this problem has been reported by other users before and it may be an issue at C4s end. However, I then switch over to my smartphone, pull up Chromecast, All4 app and watch the same programme without any issues whatsoever.
Just watching Amazing Spaces Shed Of The Year Series 3 Episode 3. Gone past first ads with no issues. In fact picture quality is excellent.
HDR1000S with Virgin Media 70Mbps download speed. Not tried resume though.
Pause and resume works OK.
Phone may be using lower speed option.
EDIT
Played to end with no problems.
grahamlthompson – 3 hours ago »
Just watching Amazing Spaces Shed Of The Year Series 3 Episode 3. Gone past first ads with no issues. In fact picture quality is excellent.
HDR1000S with Virgin Media 70Mbps download speed. Not tried resume though.
Pause and resume works OK.
Phone may be using lower speed option.
EDIT
Played to end with no problems.
Sorry Graham my fault for not explaining myself properly, I didn’t mean using phone to watch the programme. I meant using the phone to call up Chromecast, initiate All4, select the programme on the phone then “cast” to Chromecast and watch on TV. Works perfectly that way.
Just tried 24hrs A&E again and same issue on 1000s again using Ethernet – 52 mbps connection. As said I have seen others post about this yellow and purple blocky frozen picture before with C4 OD. It’s the only OD player I ever appear to have any issues with. Thank goodness for Chromecast.
It’s odd though, as it only starts with the transition from ads back to programme.
Faust – 1 hour ago »
grahamlthompson – 3 hours ago »
Just watching Amazing Spaces Shed Of The Year Series 3 Episode 3. Gone past first ads with no issues. In fact picture quality is excellent.
HDR1000S with Virgin Media 70Mbps download speed. Not tried resume though.
Pause and resume works OK.
Phone may be using lower speed option.
EDIT
Played to end with no problems.
Sorry Graham my fault for not explaining myself properly, I didn’t mean using phone to watch the programme. I meant using the phone to call up Chromecast, initiate All4, select the programme on the phone then “cast” to Chromecast and watch on TV. Works perfectly that way.
Just tried 24hrs A&E again and same issue on 1000s again using Ethernet – 52 mbps connection. As said I have seen others post about this yellow and purple blocky frozen picture before with C4 OD. It’s the only OD player I ever appear to have any issues with. Thank goodness for Chromecast.
It’s odd though, as it only starts with the transition from ads back to programme.
Can you try the programme that played OK for me ? No blocking on transition from ads back to the programme.
Did you try resuming after leaving the app altogether?
barkside – 7 minutes ago »
Did you try resuming after leaving the app altogether?
No as I posted. I will try that for you when I can get access to the TV.
Played back episode 1 for about 15 mins. Pressed stop and exit. Opened all 4 selected same episode and then resume option. Playback started where I stopped it.
Oh right. Thanks for that. Wondering if it depends on the series or something else. I’ll see whether it works with some other content (rather than Locked Up).
barkside – 26 minutes ago »
Oh right. Thanks for that. Wondering if it depends on the series or something else. I’ll see whether it works with some other content (rather than Locked Up).
Did you press stop before exiting ?
I’ve been out all day Graham, so couldn’t try your prog. Will hopefully get a chance sometime tomorrow. Got to run wife and her friend somewhere first to spend some of my money.
Right Graham, Now had an opportunity to watch George Clarke episode. First off, those sheds are just fantastic, totally amazing. Now the programme – played without issue. Went back to play an episode of 24 hours in A&E and this time didn’t even get as far as the programme.
Ads broke up and froze into grey green and purple blocks almost straight away. Tried it with Chromecast, same episode, no issue. I don’t know whose to blame but the bottom line is if you can’t rely on the Humax playing the media you aren’t going to use it. Nothing worse than part watching a programme then having to start again with another device, because with something like All4 you can’t skip the ads.
Faust – 1 minute ago »
Right Graham, Now had an opportunity to watch George Clarke episode. First off, those sheds are just fantastic, totally amazing. Now the programme – played without issue. Went back to play an episode of 24 hours in A&E and this time didn’t even get as far as the programme.
Ads broke up and froze into grey green and purple blocks almost straight away. Tried it with Chromecast, same episode, no issue. I don’t know whose to blame but the bottom line is if you can’t rely on the Humax playing the media you aren’t going to use it. Nothing worse than part watching a programme then having to start again with another device, because with something like All4 you can’t skip the ads.
Right I will try 24hrs in A&E later and report back as to what happens. I was wondering if it might be a router issue, seems not.
Check out the rotating shed in episode 1
If repeatable someone should report issue to Channel 4.
Watching 24 Hours in A&E Series 10 Episode 35. Seamless video after first ads. No issues at all.
EDIT
Programme played to end without problems. Obvious question is this episode a problem ?
grahamlthompson – 15 hours ago »
Watching 24 Hours in A&E Series 10 Episode 35. Seamless video after first ads. No issues at all.
EDIT
Programme played to end without problems. Obvious question is this episode a problem ?
I tried to watch the one that was in the main window, possibly the latest one? There are that many I don’t know which is which if I’m being honest. Give me a clue what the one you watched was about as I can’t remember the episode now. 😳
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