9300T can't view or record different channel group

Forum Forums Freeview SD PVR 9150T, 9200T, 9300T 9300T can't view or record different channel group

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  • #14904
    Anonymous
    Inactive

    Hardware version – Rev 1.0

    Software version – UPTTF 1.00.27

    Loader version – a 4.40

    I have recently got a new 9300T to replace my old one. This new 9300T has a strange problem where it seems unable to decode 2 different channel groups at the same time.

    – If watching or recording one channel, or 2 channels from the same channel group, I get a perfect picture/recording (on every channel):

    “Signal Detection” shows Strength of 80+%, and Quality of 100%.

    – However, if I try to watch or record 2 channels from different channel groups(eg Ch4 & BBC1), the 2nd channel is scrambled and unwatchable:

    “Signal Detection” shows Strength of 80+%, and varying Quality of 10 – 50%.

    My original 9300T never had this problem, and worked perfectly until the hard disk went after a year.

    I have now had 2 replacement machines that both display this problem. It seems to me the 2nd tuner/decoder cannot be working properly?

    Is there a software glitch – or is this a rogue batch of 9300Ts with duff tuners/decoder circuitry from Humax? Or something else entirely?

    Any ideas anyone?

    Thanks, Pete

    #46847
    aldaweb
    Participant

    Hi Pete

    It does sound as though you have another 9300 with one defective tuner. Contact your supplier for another replacement.

    #46848
    Anonymous
    Inactive

    Thanks aldaweb.

    It does appear that Humax have sent me 2 machines in succession with defective tuners!!

    Luckily the store gave me my money back, as they recognised that this was unacceptable service, and I was able to buy a different PVR. I nearly gave up on Humax, but ended up getting an HDR-FOX T2 which works perfectly at the moment. I hope this one continues to work, as I will give up on Humax if it goes wrong as well.

    Pete

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