1100S software upgrade issue

Forum Forums Freesat HD HDR 1000, 1010, 1100S 1100S software upgrade issue

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  • #17636
    Anonymous
    Inactive

    I have just installed a new HDR 1100S – 500gb freesat box, and noticed that netflix was not within the on demand area.

    The software was basically out of date and needed upgrading to the latest version.

    However, going to settings and pressing the search for update option only resulted in a ‘no software updates to install’ message.

    The software is the July 02.46 version.

    My network/internet is all fine, all the other on demand services work, checking my wireless internet within the settings all seems fine.

    So, everything is fine except for the fact that I do not seem to be able to update the software for some reason.

    Any ideas anyone?

    #68358
    Barry
    Moderator

    Welcome to our Forum :-)

    Latest version is on a phased rollout so you may have to wait for IP download.

    Alternatively you could upgrade to latest version using USB..

    See:

    http://www.freesat.co.uk/help/got-freesat/fix-a-problem/tv-hdmi-issues

    This is no longer in beta, and is the latest publically released software version.

    #68359
    Anonymous
    Inactive

    Ah, so even though there was an update in december, I may not be getting anything because they are rolling out another update at the moment?

    As in, remove december update, add new update, drip feed out to users, kind of scenario?

    #68360
    Anonymous
    Inactive

    My HDR1000/HB1000 boxes are still telling me there is no update so presumably it will reach us eventually.

    #68361
    Anonymous
    Inactive

    Ah ok, so I am stuck with the old non netflix set up until it upgrades, unless I download and install it myself.

    Thanks for your help

    #68362
    Anonymous
    Inactive

    Right, so I have installed the update manually and it all went smoothly, and says that I am now on the updated version.

    BUT, now I can’t get into showcase or on demand at all, as it says (in both cases) that these are installing and should take no longer than a minute.

    I have put back into standby and switched back on again, same thing.

    Any ideas?

    #68363
    grahamlthompson
    Participant

    enigma1 – 11 minutes ago  » 

    Right, so I have installed the update manually and it all went smoothly, and says that I am now on the updated version.

    BUT, now I can’t get into showcase or on demand at all, as it says (in both cases) that these are installing and should take no longer than a minute.

    I have put back into standby and switched back on again, same thing.

    Any ideas?

    Leave it switched on and tuned to BBC 1 HD. If no change in say an hour, do a factory reset.

    #68364
    Anonymous
    Inactive

    Thanks for that, but in the meantime I had switched of my hub and my freesat box at the mains, waited 20 secs, then rebooted everything.

    It seemed to have made no difference at first, then it all appeared as if by magic.

    sorted.

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