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Hi
I have a Humax 1010s, I have only had it a month or so and I cannot get it to respond.
It is still playing the channel that was on earlier but the box will not respond to the remote or me pressing any of the bottons on the front of the box…. any idea?
Welcome to our Forum
Try touching and keep touching the power button on front of unit for approx. 10 seconds, see if that will initiate a reset.
If that fails then your only recourse will be to disconnect power to unit for 10 minutes and then power up again see what happens.
Hey, Thanks for the welcome and a swift reponse I have just tired your first suggestion but no luck I guess I will have to disconnect he power now finger crossed it works after this
Apologises just realised you are using satellite box not youview, so the 10 second touch would have had no effect.
Power on off is usually the only option.
Did you per chance change the remote code used?
Thank you its fixed!
I have just started having the same issue with my HDR1000S, where the selected programme carries on playing but no response to remote; channel change etc. The only button which responds on the remote is power off. The Humax will then not power on again. The time display disappears but then nothing happens. Powering off at PS, resets the whole thing for some time until it happens again a few days later. The unit is well ventilated and was quite cool when this happened. I changed the remote batteries with no improvement. I have not tried a reset to factory setting as yet. I did check there was no FW update pending. Time to send for service under warranty?
Wilson
wilsonlaidlaw – 31 minutes ago »
I have just started having the same issue with my HDR1000S, where the selected programme carries on playing but no response to remote; channel change etc. The only button which responds on the remote is power off. The Humax will then not power on again. The time display disappears but then nothing happens. Powering off at PS, resets the whole thing for some time until it happens again a few days later. The unit is well ventilated and was quite cool when this happened. I changed the remote batteries with no improvement. I have not tried a reset to factory setting as yet. I did check there was no FW update pending. Time to send for service under warranty?
Wilson
Does your remote have a STB button or is it an older model?
How long have you had it?
No STB button. I have had it about 6 months. It was new when I got it and I registered it for warranty.
Wilson
wilsonlaidlaw – 1 hour ago »
I have just started having the same issue with my HDR1000S, where the selected programme carries on playing but no response to remote; channel change etc. The only button which responds on the remote is power off. The Humax will then not power on again. The time display disappears but then nothing happens. Powering off at PS, resets the whole thing for some time until it happens again a few days later. The unit is well ventilated and was quite cool when this happened. I changed the remote batteries with no improvement. I have not tried a reset to factory setting as yet. I did check there was no FW update pending. Time to send for service under warranty?
Wilson
Same here on my almost 2 year old box. I reckon the latest s/w update has made it unstable. Will monitor.
As you may know the remote can use several different configurations to allow multiple Humax units to be used in the same room. If you have changed the default it is possible that the remote has changed back to the default set (a problem which has been reported before). However your post indicates that a power cycle restores operation for a period.
All that is left to try is a factory default. I would add that I would leave the remote for say 15 mins any try again. If it works then I would post your results.
i had (still have) a 9200 for yrs and this developed exactly the same problem. it also “forgot” to record things if i switched it to standby (yes, i did check that the clock was displayed & not the dead Cylon) … but only sometimes. powering off was the only was to “cure” it – until the next time! i was told that this happened when it was “loading the program guide”. however, it happened to me when it had been on all day. i was told to reload the software – tried that a number of times but it never made any difference. when i also lost all my recordings (“because Linux can’t have more than 512 files” i was told) i bought a new one.
the same problem(S) started on the new 9200t when it was only a few months old. leading me to believe that this is probably a software problem. if i was to hazard a guess, i would say that this is “related” to the fact that sometimes they don’t switch off properly, i.e. they go into “dead Cylon mode”.
tbh, i logged on tonight to ask if this problem (on the 9200t) also occurs on the models with catch-up capability.
i guess you’ve answered my question lyns88.
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are these problems a feature of all hummys??
REPASSAC – 1 hour ago »
As you may know the remote can use several different configurations to allow multiple Humax units to be used in the same room. If you have changed the default it is possible that the remote has changed back to the default set (a problem which has been reported before). However your post indicates that a power cycle restores operation for a period.
All that is left to try is a factory default. I would add that I would leave the remote for say 15 mins any try again. If it works then I would post your results.
I would doubt if it is anything to do with the remote as the problem would then be consistent. It happens after I have been listening to BBC R3 all day, so my suspicion falls on it being a faulty capacitor, which is going out of tolerance, after being on for more than a certain period of being powered up. I am coming back to the UK next week for the winter from the south of France and I will bring it with me and send it back to Humax UK for diagnosis. Difficult I know as it is an intermittent issue. Just in case it is a software glitch, I have done a factory reset this evening.
Wilson
My Humax HDR1000s just now developed this fault. It doesn’t respond to the remote, I cannot switch channels or do anything. The box is now one month old and worked perfectly until now.
I think my troubles dated from the firmware update at the beginning of the month. I have now done a factory reset and then customised how I want it. For the last two days it has been behaving. I wonder if it needed a factory reset to bed the firmware update in properly.
Wilson
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