1000S locked up on INSTALLATION WIZARD

Forum Forums Freesat HD HDR 1000, 1010, 1100S 1000S locked up on INSTALLATION WIZARD

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  • #14054
    Anonymous
    Inactive

    I had cause to go back to the FACTORY DEFAULT last night. However the re-boot process only gets as far as the INSTALLATION WIZARD text scrolling on the 1000s display. Obviously tried powering down for sometime and re-starting without success, so a total lockout. Anyone else had this problem and found a fix?

    #40645
    Barry
    Moderator

    Welcome to the Forum :-)

    Anything displayed on tv?

    #40646
    Anonymous
    Inactive

    Thanks Barry. As you plug in the power supply, you initially get the HUMAX and FREESAT logos on the screen. The Humax display then says STARTING the screen goes blank and then you get to the INSTALLATION WIZARD text scrolling across the Humax display – and that’s where the story ends!

    #40647
    Barry
    Moderator

    So nothing on tv display after the freesat and Humax splash screens?

    If connected via HDMI then it looks like a handshaking issue, could you try scart connection, and see if you can complete the installation process.

    #40648
    Anonymous
    Inactive

    I had this problem, in my case it was the hdmi pin that controls tv link sorry cant remember pin number but you should find it from my links. Cut this pin and all should be ok.

    Sorry it was pin 13. I cut the cable rather than break the pin.

    #40649
    Anonymous
    Inactive

    Old flavour Panasonic TV no HDMI only Scart connection……

    #40650
    grahamlthompson
    Participant

    How many cables have you, one or two ? If only one make sure it’s connected to tuner 1 in. If two it may be worth swapping the cables. Check the f connectors are firmly screwed onto the cables if they aren’t the compression type.

    #40651
    Anonymous
    Inactive

    Problem resolved. It was ‘handshake’ that was the clue. The scart from the Humax went via an auto video selection switcher. It’s been plugged through this unit since day one, and I’ve successfully reset the Humax to its factory default via the unit several times. However on this occasion it only reset by plugging the scart directly into the tv (using the same scart lead). Having seen the ‘splash’ screen initially appear I assumed that the box was happily terminated. And the moral is double check the basics before assuming firmware/software issues.

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