Forum › Forums › Freesat HD › FOXSAT HDR › Lost programmes
Tagged: channel loss
- This topic has 9 replies, 4 voices, and was last updated 2 years ago by
Anonymous.
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November 3, 2023 at 2:26 pm #23213
Anonymous
InactiveProblems for a couple of weeks, breaking up, no or bad signal!
Tried to re retune but not liking my postcode so manual retuned and very few programmes and no BBc ones at all.
I am an 80 yrs old woman and afraid to call in workmen as feel vulnerable.
I am not a technophobe but find the user manual hard to follow
Please can anyone help me, I am so lonely without the t.v.
Regards Marian
November 3, 2023 at 4:13 pm #113015FenderBender
ModeratorWelcome to the forums.
Do you have a roof aerial and is it still in position on your roof?
Do you know which transmitter your aerial is pointing to?
November 3, 2023 at 4:41 pm #113016Anonymous
InactiveThank you for responding to my problem.
The satellite dish is on the conservatory roof of my bungalow. I don’t know which transmitter it is pointing to. regards Marian
November 3, 2023 at 4:59 pm #113017FenderBender
ModeratorWhat model of Humax do you have? The HD FOX T2 is a Freeview box that requires an aerial.
November 3, 2023 at 5:03 pm #113018Anonymous
InactiveThe User manual says Foxsat-HDR and lower on the front page it says Freesat+
November 3, 2023 at 5:07 pm #113019FenderBender
ModeratorI have moved this thread to the Foxsat forum.
An expert on Freesat will hopefully be along soon. How old is the dish?
November 3, 2023 at 5:41 pm #113020Anonymous
InactiveThank you, do not know how old the dish is as in situ when we moved in 6 years ago.
November 3, 2023 at 8:00 pm #113021Anonymous
InactiveThe book says that the Humax connects to a satellite antenna cable
November 4, 2023 at 11:33 am #113022Anonymous
InactiveHi Marian,
Welcome to the forum. My first thought is cable connections at the rear of your Foxsat PVR. I assume everything was working ok a while back? Have you checked that cable is firmly connected and not detached from the metal aerial connectors on rear of box. If loose, simply refit and twist cable tightly into connector. They often come loose. Should be a twin cable feed attached to the left and right aerial input feeds on Humax foxsat. The middle one is only used as an output. Maybe fitted incorrectly, or loose connection somewhere? If not, then a fault with dish setup outside.
Hopefully this maybe problem, but do let forum know how you get on/if you need more help. Without seeing your setup, can only take a wild guess. Hope you get it fixed. John L
November 5, 2023 at 12:59 pm #113023Anonymous
InactiveMost likely is that the dish has moved; but checking of cables / connections is a wise move.
No ability to put in postcode for tuning = no home transponder reception = moved due to wind and/or water (rain) damage to external cables and connections.
Retuning was the worst thing to do, sadly, and it’s too late now.
Talk with family / friends and neighbours who may be able to help check stuff (suitably distanced). Though Covid is now much less severe than it was.
You need a satellite dish installer – request recommendations from people you trust.
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