1010s with dead hard disk Swap disk or buy new box

Forum Forums Freesat HD HDR 1000, 1010, 1100S 1010s with dead hard disk Swap disk or buy new box

Viewing 6 posts - 1 through 6 (of 6 total)
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  • #18933
    Anonymous
    Inactive

    Hey Guys,

    My Humax 1010s has died with what I assume is a dead hard disk (system starts up, claims device is unformatted then freezes instead of formatting it) It looks like I can get a compatable disk drive for £75 or a whole new box (1100S) for about £100 more, what extra do I get for upgrading?

    #78488
    Martin Liddle
    Participant

    ianxmorris – 7 hours ago  » 

    My Humax 1010s has died with what I assume is a dead hard disk (system starts up, claims device is unformatted then freezes instead of formatting it) It looks like I can get a compatable disk drive for £75 or a whole new box (1100S) for about £100 more, what extra do I get for upgrading?

    Are you sure this is not the known issue where the Humax doesn’t recognise the hard drive? If it is that issue Humax will repair the box for £26. Try talking to Humax support on the phone.

    #78489
    Barry
    Moderator

    Martin Liddle – 8 hours ago  » 

    ianxmorris – 7 hours ago  » 

    My Humax 1010s has died with what I assume is a dead hard disk (system starts up, claims device is unformatted then freezes instead of formatting it) It looks like I can get a compatable disk drive for £75 or a whole new box (1100S) for about £100 more, what extra do I get for upgrading?

    Are you sure this is not the known issue where the Humax doesn’t recognise the hard drive? If it is that issue Humax will repair the box for £26. Try talking to Humax support on the phone.

    Hot off the press.

    That offer has been replaced now.

    Rather then repair, Humax now offer exchange units. For out of warranty customers the charge for this service is £55.00

    #78490
    Anonymous
    Inactive

    Thanks Barry. On balance, I think I’d rather have paid 26 quid and kept my recordings! :| (But I’d better not seem too ungrateful!)

    #78491
    Anonymous
    Inactive

    ianxmorris – 5 months ago  » 

    Hey Guys,

    My Humax 1010s has died with what I assume is a dead hard disk (system starts up, claims device is unformatted then freezes instead of formatting it) It looks like I can get a compatable disk drive for £75 or a whole new box (1100S) for about £100 more, what extra do I get for upgrading?

    In my own case that indicated the disk had failed. Replacing it fixed the problem.

    #78492
    grahamlthompson
    Participant

    Pollensa1946 – 2 minutes ago  » 

    ianxmorris – 5 months ago  » 

    Hey Guys,

    My Humax 1010s has died with what I assume is a dead hard disk (system starts up, claims device is unformatted then freezes instead of formatting it) It looks like I can get a compatable disk drive for £75 or a whole new box (1100S) for about £100 more, what extra do I get for upgrading?

    In my own case that indicated the disk had failed. Replacing it fixed the problem.

    My hard disk also failed after about 4yrs. Symptoms though were different, box refused to boot. After disconnecting drive, unit booted OK.

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