New 1100s box showing no signal on certain TV's

Forum Forums Freesat HD HDR 1000, 1010, 1100S New 1100s box showing no signal on certain TV's

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  • #18825
    Anonymous
    Inactive

    Hi,

    I’m a newbie and not tech minded so please be gentle!

    I brought a DVR 1100s box yesterday, we previously had sky. I plugged it in as shown on the set up and selected the hdmi channel on the tv but it continues to say ‘no signal’. It’s a old lg tv with just one hdmi port. I rang humax who were not helpful and said either the box is faulty or it’s your TV’s simplink- I asked about the simplink and he just said I’d have to find it on my TV’s menu – I can’t!

    So, I’ve tried the box on three other TV’s in the house – l can only access the start up menu on one of those TV’s (which is a newer smart tv) no other tv will show the humax start up menu. I’ve changed hdmi leads, checked the leads and connections but nothing! Please help!

    #77496
    Barry
    Moderator

    Welcome to our Forum :-)

    Output resolution?

    Not sure if this is the problem, but on a TV where the unit works try changing via:

    Setting

    Picture and Sound

    Resolution

    Try changing to 720p and then test unit on the TV’s it has not worked on before.

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